All
FAQ
Announcements
Product documents
OKX House FAQ
With OKX House, redefine what it means to own, trade, and express yourself in both the physical and onchain worlds.2. How do I access OKX House? Make sure that your account is in the DEX ecosystem on the web or Wallet ecosystem on the app to begin with, then:On the app Go to Explore > NFT Find OKX House on the Marketplace pageOn the web Go to More > Marketplace Select OKX House to enter3. How can I place an order on OKX House?Published on Nov 29, 2024Updated on Mar 2, 202615How do I manage my copied trades?
My trades page is where all of the details of lead traders that you copied are housed in. Enter the My trades section to view your copy trades You can select Manage to adjust the copy settings for new positions from that trader, or to stop copying that trader. Note: gather the details from either Spot or Futures option, as Bots refer to trading bots trade and Structured refer to any of the structured products' deal you've done.Published on Dec 22, 2022Updated on Mar 26, 2026308How do I submit my proof of address (POA)?
Correspondence from a Central or Local Government Authority, Department or Agency such as pension, unemployment benefits, tax documents and housing benefits. National ID card/Residence permit/Driver license. Document should include the customer's full name, photograph & address. Note: The POA must be your residential address. Your full name on the POA must match your legal name.Published on Sep 5, 2023Updated on Feb 23, 20264How do I determine my company type and understand which documents I need to prepare?
Refer to your official legal documents On your certificate of incorporation and/or business registration, there should be indicators assigned by the government agency responsible for issuing such documents stating the nature of your institution. Memorandums and articles of association and similar formation documents can be helpful.Review your organizational structure Additionally, you can review...Published on Oct 13, 2023Updated on Feb 12, 2026136Quote sorting
To determine the best quote on RFQs with multiple quote currencies, we first convert each leg's price into USD and then sort using the same logic as above: best bid being the highest value and best ask being the lowest.Published on Jun 30, 2022Updated on Sep 10, 202511Gas fees FAQ
For example, on Ethereum, the formula is: Gas Fee = Gas Limit × Gas Price However, there are other blockchains such as Tron, Solana, and Sui, that use different concepts to determine their gas fees. Tron, for example, determines its gas fees as below: Bandwidth: most transactions on the Tron blockchain consume bandwidth, with each account receiving 5000 free bandwidth daily. Insufficient bandwidth requires burning TRX, with 1 bandwidth equaling 0.001 TRX.Published on Feb 17, 2025Updated on Feb 27, 2026238OKX listing mechanism
Opening price determination The opening price in a Call Auction is determined based on the following principles: The price that allows the highest trading volume At that price: All buy orders priced higher than the opening price are fully executed, or All sell orders priced lower than the opening price are fully executed Either the buy side or the sell side at the opening price must be fully filled The resulting price becomes the official opening price of the trading pair.Published on Apr 27, 2018Updated on Apr 1, 20267,469Stock Perpetuals FAQ
They're financial derivatives whose value is determined based on a reference price. You can also view details by navigating to the relevant token > Overview > Index Components. Stock Perpetuals operate as an independent order book; prices are determined by real trades between OKX users, and your counterparty in all trades is another user on the platform. 7. Has OKX obtained authorization from the corresponding stock companies to list Stock Perpetuals?Published on Apr 1, 2026Updated on Apr 1, 2026How do I turn on the cool-off period?
Learn how you can switch on the cool-off period as below: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Select Cooling-off period under Settings Once you're in Settings, switch on the Cooling-off period option Select the period and enable the feature Determine the period of your cooling-off period before enabling it If you're wondering how you can turn on the quick order feature, visit here.Published on Nov 27, 2024Updated on Sep 10, 202520Building RFQs
How is it determined? An RFQ must have an absolute notional value of at least US$1000 equivalent value. For instance, this can take the form of long one leg of US$800 and short one leg of US$200 equivalent value. The US$ amount will be calculated using current order book data.I selected counterparties, created my RFQ, and now my counterparties have vanished. What happened?Published on Jun 30, 2022Updated on Feb 12, 202630What should I do if my withdrawal isn't successful?
Due to the irreversibility and anonymity of blockchain transactions, we can't reverse it, and we can't determine the source of the address. You'll need to contact the platform that provided the address or the person who gave you the address for assistance. Note: when withdrawing, please ensure that the withdrawal address, network, and amount are correct to avoid similar issues in the future.Published on Oct 17, 2024Updated on Mar 29, 2026246How do I use the liquidation price calculator?
Liquidation price calculator can be used to determine your profit, stop loss, and liquidation prices with this tutorial. Follow the steps below to make the most of your calculations.How do I calculate the required margin, P&L, and P&L ratio?Published on Jul 3, 2024Updated on Jan 28, 202639Index components weightage adjustment FAQ
What are the principles for determining component weights? Previously, all index components were weighted equally. Now different components will have different weights depending on their trading volume and liquidity conditions.3. What indexes will be adjusted and when will this take place? Most of the existing indexes will be adjusted by batch. For the exact timing of the adjustments and specific indexes to be adjusted, please stay tuned to our announcement page.4.Published on Dec 14, 2023Updated on Feb 12, 202613How can I do spot trading with the Jupyter Notebook?
In spot trading, the parameter tgtCcy determines the unit of the size parameter sz, which can be either the base currency or the quote currency of the trading pair. For example, in the pair BTC-USDT, the base currency is BTC and the quote currency is USDT. By default, tgtCcy = quote_ccy for buy orders, which means the sz you specified is in terms of the quote currency.Published on Sep 29, 2023Updated on Sep 10, 2025546What should I do during or after a scam?
This may require some technical knowledge or professional assistance, but it can help determine whether the funds are still retrievable or have been laundered.What else do I need to do to trade safely? Stay alert: Be cautious of claims such as 'high returns' or 'inside information', and always verify information through official channels. Protect your privacy: Never share your recovery phrase, private keys, or SMS verification codes with anyone.Published on Mar 11, 2024Updated on Mar 4, 2026727