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Know Your Business (KYB) FAQ
KYB, short for "Know Your Business," is the process of verifying the identities of our institutional customers and any associated individuals with ownership or control, as well as understanding the nature and purpose of your institution’s relationship with OKX.Why does OKX conduct KYB? OKX is required to conduct KYB in accordance with financial crime regulations.Published on Jan 29, 2025Updated on Sep 27, 2025FAQ30Changes to V5 API WebSocket subscription parameter and URL
Table 1: The channels affected Only the channels listed below are required to switch to the new "/business" URL.Published on Apr 24, 2023Updated on Nov 17, 2025AnnouncementsOKX to list perpetual futures for BZ (Brent Oil)
The rollover weight allocation during the rollover period is as follows: • 5th business day — 100% front-month contract • 6th business day — 80% front-month, 20% next-month contract • 7th business day — 60% front-month, 40% next-month • 8th business day — 40% front-month, 60% next-month • 9th business day — 20% front-month, 80% next-month • 10th business day — 100% next-month contract (rollover complete) Upcoming rollover schedule: BZ is currently referencing the BZM6 contract and will roll overPublished on Mar 24, 2026Updated on Mar 25, 2026AnnouncementsWhat onboarding information is required for a family office?
address, principal place of business, institution type, and industry, amongst other pertinent and verifiable data.Published on Oct 13, 2023Updated on Feb 12, 2026FAQ68Introducing USD deposits and withdrawals
Fees and processing times Payment method Currency Channel Deposit Fees Withdrawal Fees Processing Time Local bank Transfer USD Domestic wire transfer N/A $30 Up to 3 business days, depending on your sending/receiving bank Bank transfer (ACH) N/A N/A Deposits are instant. However, they may be on hold for a brief period of time before they can be withdrawn Withdrawals may take up 3 business days* Note: Business day refers to the local business day of the currency country.Published on Feb 14, 2025Updated on Mar 3, 2026FAQ13What onboarding information is required for the government-owned enterprise?
For example: Certificate of incorporation or business registration certificate (or equivalent official document, such as a business license) Articles of association Register of directors Register of shareholders or beneficial ownership structure chart (must be signed and dated within the past 12 months) Proof of business address (if different from the registered address) Complete the following template to finish verification Sign, scan, and upload the account opening authorization letter (a boardPublished on Oct 13, 2023Updated on Mar 19, 2026FAQ61What onboarding information is required for a fund?
For example: Certificate of incorporation or business registration certificate (or equivalent official document, such as a business license) Articles of association Register of directors Register of shareholders or beneficial ownership structure chart (must be signed and dated within the past 12 months) Proof of business address (if different from the registered address) Note:For public funds, only the articles of association are required.Complete the following template to finish verification SignPublished on Oct 13, 2023Updated on Feb 12, 2026FAQ115What onboarding information is required for a privately owned company?
For example: Company Registration Certificate or Business Registration Certificate (or equivalent official document, such as a Business License) Partnership Agreement (if your company is a partnership) Memorandum and Articles of Association Register of directors Register of shareholders or beneficial ownership structure chart (must be signed and dated within the past 12 months) Proof of business address (if different from the registered address) Complete the following template to finish verificationPublished on Oct 13, 2023Updated on Feb 12, 2026FAQ277What are Source of Funds (SoF) and Source of Wealth (SoW)?
income (past 12 months) Accountant Letter Issued within the last 3 months with business ownership confirmation Distribution Record Shows recent profit withdrawals or distributions Others Issued within the last 3 months with compensation or business ownership confirmation Investment returns Investment Account Statement Issued within the last 3 months Retirement Account Statement Issued within the last 3 months Brokerage Statement Issued within the last 3 months Bank Statement Shows investment incomePublished on Dec 24, 2024Updated on Mar 27, 2026FAQ735What attestation do we need to agree to when verifying as an institutional customer?
Applicants’s principal place of business is not located in the United States;(The term “principal place of business” used herein means the location from which the officers, partners, managers or traders of Applicant primarily direct, control, and coordinate the activities, including trading, trading analysis, or trading or investment strategy, of Applicant.) F.Published on Feb 5, 2024Updated on Oct 8, 2025FAQ131What onboarding information is required for a privately owned financial institution?
Privately owned financial institutions are entities such as money services businesses (MSBs), money transmitters, broker-dealers, or banks. These entities are not publicly traded and have less than 50% government ownership.Who are the key persons for a privately owned financial institution?Published on Oct 13, 2023Updated on Feb 9, 2026FAQ1What onboarding information is required for a privately owned financial institution?
Privately owned financial institutions are entities such as money services businesses (MSBs), money transmitters, broker-dealers, or banks. These entities are not publicly traded and have less than 50% government ownership.Who are the key persons for a privately owned financial institution?Published on Oct 13, 2023Updated on Sep 27, 2025FAQ138OKX To Cease XMR Mining Service
Dear OKX Pool Users, Due to business restructuring, XMR mining will be ceased at 07:00 April 28, 2021 (UTC). All mining earnings and hashrate plugin will be stopped from then on. Earnings generated prior to the cessation will be distributed as normal. We are sorry for any inconvenience caused and thank you for your understanding and support! OKX will strive to provide you with better products and services.Published on Apr 25, 2021Updated on Nov 17, 2025AnnouncementsOKX pool hedging service suspended
Dear valued customers, Due to business realignment, the hedging service of OKX pool has been suspended at 9:00 (UTC) on March 31, 2021. The orders already in hedging process will be automatically canceled at 9:00(UTC) on April 1, 2021. We apologize for the inconvenience caused. Thank you for your continued support and we assure you of our best services at all times. OKX March 31, 2021 Click Here to Download OKX App >>> Click Here for OKX Twitter >>> Click Here to Join OKX Official Community >>>Published on Mar 31, 2021Updated on Nov 17, 2025AnnouncementsOKX to discontinue Mining Pool and related services
Dear OKX users, Due to business adjustments, OKX will discontinue Mining Pool and related services shortly. We apologize for any inconvenience that may cause you. The specific schedule is as follows: On January 26, 2024, we will discontinue the new-user registration feature of Mining Pool. Existing users are allowed to continue using the service until February 25, 2024. On February 26, 2024, we will discontinue all mining pool-related services.Published on Jan 26, 2024Updated on Nov 17, 2025Announcements