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What's a private key/seed phrase?
The seed phase of a wallet typically consists of 12 or 24 English words. If you remember the order of these words, you can easily restore the wallet and use it. It's essential to safeguard the seed phrase, as owning a seed phrase is the same as owning a private key and having power over the wallet assets. Never trust someone who offers you a seed phrase and always be cautious if a stranger shares a seed phrase with you.Published on Aug 24, 2023Updated on Mar 2, 20262,827What should I do if I forget my OKX wallet password?
A seed phrase (also known as a mnemonic phrase) is a set of randomly generated words, usually consisting of 12 to 24 words, used to back up and restore your wallet. If you lose access to your wallet or forget your wallet password, you can use the seed phrase to restore your wallet and regain access to your assets. Since the seed phrase is derived from the private key, anyone who has access to the seed phrase has full control over the wallet and its assets.Published on Oct 28, 2022Updated on Mar 5, 202613,235Beneficial Ownership FAQ
The word “ultimately” is important because, in some cases, a person indirectly associated with an institution may still be considered its beneficial owner through a chain of ownership or control. For example, the owner of an institution’s parent company could be deemed the institution’s beneficial owner, depending on the organizational structure between the institution and its parent.Why does OKX need to know my institution’s ownership structure?Published on Oct 10, 2024Updated on Dec 1, 20256Beneficial Ownership FAQ
The word “ultimately” is important because, in some cases, a person indirectly associated with an institution may still be considered its beneficial owner through a chain of ownership or control. For example, the owner of an institution’s parent company could be deemed the institution’s beneficial owner, depending on the organizational structure between the institution and its parent.Why does OKX TR need to know my institution’s ownership structure?Published on Oct 10, 2024Updated on Feb 9, 20261OKX wallet FAQ
Note: OKX seed phrases consist of 12 English words. Make sure you back up all words completely and in the correct order.6. Can I delete an account or remove a wallet from OKX Wallet? Consistent with blockchain features, you can't delete an account once you create it. But you can remove it from the wallet. If you want to remove one of the derived accounts created/imported with a seed phrase, you need to remove the entire wallet from your device and import it with the seed phrase again.Published on Aug 24, 2023Updated on Mar 2, 20262,902How do I buy and sell BRC-20 tokens? (app)
In other words, developers can create and issue fungible tokens using the Ordinals protocol.How do I list/sell BRC-20 tokens on OKX Ordinals Market?Published on Aug 22, 2023Updated on Mar 3, 2026632How do I manage BRC-20 assets in OKX wallet? (app)
In other words, developers can create and issue fungible tokens using the Ordinals protocol.1. How to create a BTC wallet? Open the Web3 Wallet, then tap Create wallet > Create now > Set wallet password to complete the wallet creation. If you have already created a wallet before, you can skip this step. Note: The seed phrase and private key of your Web3 Wallet are extremely important. If they are lost or leaked, your assets may be at risk of being stolen.Published on Aug 22, 2023Updated on Feb 12, 20261,484How to prevent phishing emails?
The email contains odd writing Many phishing emails have unusual grammar, spelling mistakes, or unnatural wording. The links don't match the official domain Hover over any link (without clicking). If the URL doesn't belong to an official OKX domain, don't open it.Published on Jun 24, 2025Updated on Dec 16, 20253How does futures spread trading work on OKX Liquid Marketplace?
In other words, futures spread traders can profit when the market trends go up or down, or remain flat over the terms of the traded contracts. In crypto, future spread traders usually target either the Calendar spread or the InterCoins spread: Calendar spread: the spread between two contracts with the same underlying asset, the same notional quantity, but different expiry dates and opposite directions.Published on Mar 13, 2024Updated on Sep 10, 20256How do I create/import an OKX wallet?
Select Import wallet, and you'll be prompted to enter your 12-word seed phrase. If you're restoring an external wallet, you can paste that seed phrase or private key instead. Create a strong password that you'll remember. As mentioned above, this password merely serves as an extra layer of security in case someone gets access to your device. Note: make sure to keep your seed phrase and password safe and never share with others to avoid any losses. Can I test out OKX Wallet as a guest?Published on Aug 24, 2023Updated on Feb 12, 20263,799How do I place a TP/SL with Limit Order?
In other words, once the market price reaches the trigger price you have set, your order is sent to the exchange servers for execution.What's an example of setting a TP/SL with a Limit Order?Published on May 31, 2024Updated on Feb 12, 2026280How can you protect yourself from a phishing attack?
For account security information and verification protection methods, for example, the account login name and password shouldn't be consistent with other websites as the private key and mnemonic words should be kept privately. If you detect any suspicious activity on your account, you may reach out to our Support team or here. OKX will not ask for your SMS/email/GA verification code in any way.Published on Aug 17, 2023Updated on Mar 3, 20263,670OKX P2P general trading guidelines
If you've to include a message with the payment transfer, avoid using words such as cryptocurrency, BTC, USDT, OKX, Order Number, please release crypto in the message, as they may cause delays in the payment process. Attempts to use any code, bots, or script that targets P2P orders with significant price differences may lead to your account being suspended. We'll hold the Seller's crypto until the transaction has been completed.Published on Aug 28, 2023Updated on Feb 9, 2026465What's a dusting attack?
In other words, the dust attack itself is not an attack. It's more like setting the stage for an attack — the first step in setting up a greater crypto scam.How do scammers know my wallet address? Most blockchain transaction data is publicly available. Anyone can view transaction records and wallet addresses through a blockchain explorer. While attackers can see wallet addresses, but they can't directly identify the owner behind them.How do I spot a dusting attack?Published on Oct 4, 2024Updated on Mar 3, 202613OKX NFT FAQ
In other words, you've visited the right marketplace if you don't want to buy up all the pieces of the fungible token.7. Why can’t I sell my NFT? / Why does the page show “Unable to estimate network fee” when accepting an offer? When accepting an offer or delisting an NFT, the seller’s address needs to pay the corresponding network fee. Please check whether your wallet address has sufficient balance to cover the network fee.Published on Jan 5, 2023Updated on Jan 27, 2026540