All
FAQ
Announcements
Product documents
Options Order and Position Limits
Example: A user wants to place a buy order for BTCUSD-191227-7500-C and the following is his current order status: No. Contract Name Order No. of Contracts 1 BTCUSD-191227-7500-C Buy 30 2 BTCUSD-191227-7500-P Sell 2 3 BTCUSD-191227-7500-C Sell 1 4 BTCUSD-191227-8000-C Buy 3 He has already placed 2 orders (Order 1 and 3) for BTCUSD-191227-7500-C. As the total number of orders has not exceeded the limit, he can place a new buy order.Published on 10 Dec 2019Updated on 1 Apr 2025Product documentationOKX Jumpstart - ELT (Element Black) Sale Details
Example User A, B, C, and D wish to participate in the Allotment Session. Let’s assume their OKB holding snapshots are as follows: Snapshot A B C D Minimum OKB Holding within 3-day 50 5 500 100 Average OKB Holding within 3-day 2,000 5 500 1,000 According to the table above, the allotment coefficient of user A, B, C, and D will be 20, 1, 30, and 20 respectively. Let’s say the session supply is 2,000 tokens, then the pledge of user A, B, C, and D will be 500, 50, 1,000 and 1,000 respectively.Published on 15 Dec 2022Updated on 17 Nov 2025AnnouncementsOKX Jumpstart - TAKI (Taki App) Sale Details
Example Users A, B, C, and D want to participate in this token sale project. Let's assume the snapshots of their OKB holdings and corresponding allotment coefficients are as follows: Snapshot A B C D Minimum OKB Holding within 3-day 50 5 500 100 Average OKB Holding within 3-day 2,000 5 500 1,000 According to the table above, the allotment coefficients of users A, B, C, and D are 1, 8, 20, and 36, respectively.Published on 22 Apr 2022Updated on 17 Nov 2025AnnouncementsOption Margin
IMR/MMR Type OKX (Unified Account, non-PM) (Per Coin) IMR IMR (Long) N/A1 Position IMR (Short) Max(a, b-OTM Amount3/same expiry forward mark price)*Margin Factor + Mark Price Sell to Open IMR (Short)2 Max (Position IMR - Order Price, Min Open Order Margin) Buy to Close positions (Short)2 Max (Order Price - Position IMR, 0) MMR MMR (Long) N/A1 MMR (Short Call) c * Margin Factor + Mark Price MMR (Short Put) max(c, c*Mark Price) * Margin Factor4 + Mark Price Index BTCUSD ETHUSD a 0.1 0.1 b 0.15 0.15Published on 20 June 2022Updated on 20 June 2025Product documentationIntroducing the SUI Token Sale on OKX Jumpstart
Activity examples Here, we'll illustrate the subscription process through 4 users, A, B, C, and D, in order to demonstrate OKB snapshot data and personal subscription limits. User A B C D OKB daily snapshot amount 5 50 500 2,000 Maximum number of tickets 20 200 2,000 8,000 The price of each ticket is 0.25 OKB.Published on 15 Apr 2023Updated on 2 Dec 2025AnnouncementsOKX releases the OKX AI Robot NFT Collection
Step 1: Download the OKX Wallet App Click to download the OKX App Step 2: Create a new OKX Wallet or add an existing wallet [1] Open the OKX App, switch to Wallet, and select I don't have a wallet > Keyless wallet [2] Click Enable now to access the wallet [3] Enter your OKX account and password.Published on 10 May 2023Updated on 17 Nov 2025AnnouncementsIntroduction to options margin calculation
The current mark price of "BTCUSD-20200327-6000-C" is 0.0575 BTC, while you place an order at 0.06 BTC. The mark price of BTCUSD-20200327 futures with the same expiry date is $5,900, then the OTM value is $6,000 - $5,900 = $100.Published on 16 Dec 2020Updated on 17 Nov 2025Product documentationP2P Africa Christmas campaign: Win up to 150 USDT
Each promotional day starts at 12:00 (UTC+1) and ends at 11:59 (UTC+1) c. Each reward is capped at 30 USDT d. The rewards will be distributed in USDT e. Rewards will be distributed within 21 days after the campaign period ends Rewards distribution for Promotion B: a. Only 3 merchants who traded with the highest number of unique counterparties during the campaign will be rewarded b. The rewards will be distributed in USDT c.Published on 19 Dec 2023Updated on 17 Nov 2025AnnouncementsWhat should I do if I deposit to the wrong address?
Please refer to the relevant documentation for more details: How do I find my deposit address and tag/memo/comment?Published on 15 Oct 2024Updated on 12 Feb 2026FAQ232What can I do if I trigger risk control?
When can I expect an update? After the OKX team receives your information, we'll review it within four hours. You can track the appeal status in the OKX App by going to P2P Trading > Profile > Account Restriction Dispute.4. I need help providing some information requested in the email from OKX. What should I do?Published on 13 Sept 2023Updated on 26 Jan 2026FAQ1,774Tiered maintenance margin ratio rules
= Configuration item* Type Formula Others Call option C × Margin factor × Face value × Contract multiplier × Number of liquidated positions C = Configuration item Put option Max (C, C × Option mark price) × Margin factor × Face value × Contract multiplier × Number of liquidated positions 1.4 Liquidation process The forced liquidation process will vary based on the account mode and position mode.Published on 16 June 2022Updated on 17 Nov 2025Product documentationOKX reveals user compensation and loyalty rewards for after withdrawals reopen
If the total daily asset value of the user is > 10,000 USDT, it will be calculated as 10,000 USDT. c.Published on 24 Nov 2020Updated on 17 Nov 2025AnnouncementsWhat should I do if I forget to fill in tag/memo?
Learn more: Why do I need to fill in tags (tag/memo) when I withdraw or deposit certain cryptos? If you're having issues with your tag/memo, click the button below. Note: please follow the bot's instructions and complete all required fields in the ticket form (including email, TXID, token type, amount, and network) to help us review your request efficiently.Published on 15 Oct 2024Updated on 4 Mar 2026FAQ109How do I authorize a new device when I log in?
For more details on facial recognition failures, please refer to What should I do if facial recognition fails? Note: Please follow here to reset Two-factor authentication (2FA)Device verification When you request device verification, you'll need to open the OKX app on one of your authorized devices. We'll send you a message there. Open it to review new login info and confirm or cancel authorization.Published on 31 Aug 2023Updated on 16 Mar 2026FAQ13,725OKX DEX now supports Limit Order trade
Currently, you can place limit orders on multiple networks including Ethereum, BNB Chain, OKTC, Polygon, Avalanche C, Fantom, Arbitrum, and Optimism.Published on 24 May 2023Updated on 17 Nov 2025Announcements