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Eligible OKX customers impacted by SUI Call Auction delays will receive compensation
This was a display issue and did not cause any actual losses for users. If users have any questions about this or issues, please contact OKX through the customer service channel, and the team will investigate in due course. We apologize for the impact and inconvenience caused. We will deeply reflect on the underlying causes of this incident, optimize the system's robustness and internal processes.Published on 4 May 2023Updated on 17 Nov 2025AnnouncementsSuspension on the XLM Deposit and Withdrawal Services【Update】
Please accept our apologies for the inconvenience caused. Yours truly, OKX January 13, 2018 ------------2018-1-15 12:05 Update ---------------- Our XLM wallet upgrade has taken longer than expected. All deposits and withdrawals of XLM are estimated to open again at approximately 14:00, Jan 15, 2018. Apologies for any inconvenience caused. OKX January 15, 2018Published on 13 Jan 2018Updated on 17 Nov 2025AnnouncementsOKX Resume Deposit & Withdrawal
Apologies for any inconvenience caused. OKX Team Nov 16, 2017Published on 16 Nov 2017Updated on 17 Nov 2025AnnouncementsEM deposits and withdrawals to be suspended for mainnet swap
We apologize for any inconvenience caused during this period. OKX Mar. 30, 2022Published on 30 Mar 2022Updated on 17 Nov 2025AnnouncementsSystem Liquidation Mechanism
The margin call losses caused by the difference between the bankruptcy price and transaction price will be shown in the forced-liquidation list. b.The margin call losses caused by liquidated positions after price changes will be cleared with the margin call losses from unfulfilled liquidated positions altogether.Published on 26 Apr 2023Updated on 17 Nov 2025Product documentationAnnouncement on Dual Investment system upgrade
We apologize for any inconvenience this may cause. OKX team, June 17, 2025Published on 11 June 2025Updated on 11 June 2025AnnouncementsAnnouncement of Opening the Withdrawal of FLM
We apologize for any inconvenience this may cause. Thank you for your continued support and we assure you of our best services at all times. Regards, OKX Sep 30, 2020 (UTC)Published on 30 Sept 2020Updated on 17 Nov 2025AnnouncementsSuspension of Cardano (ADA) Depositing and Withdrawal
We apologize for any inconvenience caused and thank you for your continued support. Regards, OKX Dec 4, 2019 (UTC)Published on 4 Dec 2019Updated on 17 Nov 2025AnnouncementsSuspension of Hycon (HYC) Depositing and Withdrawal
We apologize for any inconvenience caused and thank you for your continued support. Regards, OKX Nov 19, 2019 (UTC)Published on 19 Nov 2019Updated on 17 Nov 2025AnnouncementsScheduled Maintenance: Notification & Email System
We apologize for any inconvenience this may cause. Regards, OKX Jul 14, 2025Published on 14 July 2025Updated on 17 Nov 2025AnnouncementsOKX P2P trading system maintenance
We apologize for any inconvenience caused. Please contact our customer service team or p2p@okx.com if you have any questions. OKX February 22, 2024 UTCPublished on 21 Feb 2024Updated on 17 Nov 2025AnnouncementsNULS Depositing and Withdrawal Resumption
We apologize for any inconvenience this may cause. Thank you for your continued support and we assure you of our best services at all times. Regards, OKX Dec 24, 2019 (UTC)Published on 24 Dec 2019Updated on 17 Nov 2025AnnouncementsAlgorand (ALGO) Depositing and Withdrawal Resumption
We apologize for any inconvenience this may cause. Thank you for your continued support and we assure you of our best services at all times. Regards, OKX Dec 19, 2019 (UTC)Published on 19 Dec 2019Updated on 17 Nov 2025AnnouncementsICON (ICX) Depositing and Withdrawal Resumption
We apologize for any inconvenience this may cause. Thank you for your continued support and we assure you of our best services at all times. Regards, OKX Nov 19, 2019Published on 19 Nov 2019Updated on 17 Nov 2025AnnouncementsQTUM Depositing and Withdrawal Resumption
We apologize for any inconvenience this may cause. Thank you for your continued support and we assure you of our best service at all times. Regards, OKX Oct 28, 2019Published on 28 Oct 2019Updated on 17 Nov 2025Announcements
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