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What can I do if my device is running in an unsafe environment?
If you receive a security prompt on the OKX app, it's best to stop your current operations on the app immediately and check your device's operating environment to prevent safety risks. Depending on the scenario, please try the following: If your phone is rooted, you may: restore the phone to an unrooted state, or download and log in to the OKX app on an unrooted device If you're using public wifi with security risks, switch to a private, safe network instead.Published on 19 Jan 2023Updated on 12 Feb 2026297What documents are accepted as proof of sources of funds from decentralized finance?
Authentic documents as proof of the source of funds Airdrop participation Screen capture that shows proof of the airdrop allocation from the Telegram airdrop games. Transaction history from your cryptocurrency wallet(s) showing the airdrop transaction, including the token name, amount received, and timestamp. Screen capture of your Telegram profile that clearly displays your registered details (for example, username and phone number) confirming ownership.Published on 12 Nov 2024Updated on 9 Feb 202652How do I trade with OKX on TradingView?
In this article, we'll explore how the integration of OKX and TradingView benefits crypto traders and why this is a game changer for the crypto industry.How do I connect to OKX with TradingView? You can easily log in or register with us using a social account like Google or Telegram, which makes it very convenient to connect to TradingView. Note: if you don't have an account on our platform, start with signing up. If you have an OKX account, skip to the login steps below.Published on 29 July 2025Updated on 20 Jan 202662What's a limit order?
You can choose the order type that best suits your trading needs.What's a limit order? A limit order is an order where you set the order quantity and the maximum price you are willing to buy or the minimum price you are willing to sell. When the market price meets your conditions, the system will execute the order at the best available price within your specified limit.Published on 22 Aug 2023Updated on 27 Jan 2026174Trading bot FAQ
The first buy order will be placed at the best ask price, the second order at a price between the best bid and the best ask, the third order at the best bid, and so on. Price-speed balance: To aim for a balanced execution between time and price, it’ll adopt a moderate approach when placing the first order. The first buy order will be placed at a price between the best bid and the best ask, the second order at the best bid, the third order at the second best bid, and so on.Published on 12 Feb 2025Updated on 11 Dec 2025How do I protect my account from Trojan horse takeovers?
Cracked Software and Illegal Downloads Free and unauthorized software activators, game cheats, or pirated media often contain embedded Trojans. These are widely circulated on file-sharing platforms and pose significant security risks to your device. Malicious Websites and Pop-ups Simply visiting a compromised website or clicking on deceptive pop-up ads may trigger an automatic malware download. This is known as a drive-by download.Published on 30 May 2025Updated on 5 Feb 202610Options trading FAQ
What are the API Best Practices? For those connected via API, visit here to learn more about API best practices.Is Market Maker Protection (MMP) available for options trading? We offer Market Maker Protection for options market makers to protect makers from executing too much within a short period of time. Please contact your account manager or institutional@okx.com if you want to have it enabled. Please refer to Market Maker Protection API.Published on 19 Nov 2024Updated on 9 Feb 20264OKX listing mechanism
This project team's opening price is displayed for information purpose only, and is not determined by the call auction mechanism, and will not impact the prices where you will execute the orders.Can the best bid price be higher than the best ask price during the pre-open period? Yes. During the pre-open period, orders are collected but not executed. As a result, the displayed best bid price may be higher than the best ask price.Published on 27 Apr 2018Updated on 16 Mar 20267,444How do I change the chart type?
We provide you with a variety of options to select the chart type that best aligns with your trading style, ensuring a personalized trading experience. For example, by simply choosing TradingView when you're trading on our platform, you gain access to an extensive array of chart types and advanced tools. This integration significantly boosts your analytical abilities, empowering you to make smarter, well-informed trading decisions.Published on 5 Nov 2024Updated on 10 Sept 202513How can I switch the site to my preferred language?
This will display all the languages that are currently supported, allowing you to select the one that best suits your needs. Similarly, on the web platform, you can change the language by selecting the globe menu located in the main menu of the homepage, where you can browse and select from the available languages. This ensures that you can easily switch to your preferred language within the regions supported by us.Published on 15 Jan 2026Updated on 13 Mar 202611How do Simple Buy/Sell and Spot Trading differ?
Market orders fill instantly at the best available bid/ask. Limit orders fill only at the price you set (or better). Fees are shown separately and follow a maker/taker schedule. Spot on the webHow do Simple Buy/Sell and Spot Trading compare? Option Description Simple Buy / Sell Convenience, a fixed quote and all-in price for quick execution, with simplified interface Spot Trading Advanced order types, real-time pricing, and greater control over trade executionWhat is a spread?Published on 28 July 2025Updated on 9 Dec 20252How do I reverse my trading position with one tap?
Best used in highly liquid trading pairs for smoother execution. Learn more about other trading-related topics here.Published on 5 July 2025Updated on 15 Mar 20269How do I manage my P2P settings?
While we're doing our best to verify them, sometimes you may encounter malicious people. They try to impersonate our customer support agents to get your sensitive info, such as passwords or verification codes. There are 2 main types of phishing: SMS and email phishing (smishing) that uses various types of text messages. Most often, smishing starts with a message informing you that you received a large amount of funds. Voice phishing (vishing) that uses voice calls.Published on 22 Aug 2023Updated on 29 Aug 20252,523Self-Managed Super Fund (SMSF) FAQ
To enhance the security of your account and crypto assets, we recommend the following best practices: Strengthen Account Security Enable multi-factor authentication (MFA) for all trustee logins. Use IP whitelisting and withdrawal address whitelisting to restrict unauthorized access. Use Secure Wallets for Storage Store long-term holdings in a dedicated hardware wallet. Keep only essential working capital on exchanges.Published on 2 July 2025Updated on 3 Dec 2025How do I buy crypto with Apple Pay?
For the best experience, please add your card directly through the Apple Wallet app. Once added, you can choose Apple Pay as your payment method on our app to buy crypto with that card.Published on 2 July 2025Updated on 2 Mar 20265