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How do I join a video call with customer support?
To ensure the verification call runs smoothly, you may use the translation feature on the web Web: translate English to your spoken languageOn the appI can login to my OKX account After logging in, you can find your ticket from My Tickets page Go to Menu Select Get Help under More Select the Check your tickets self-service tool card on the support page to access the My tickets page Locate your ticket under Active tickets, then select Join queue to enter the room.Published on 26 Aug 2025Updated on 26 Mar 2026FAQ46Join P2P trading challenge and win exclusive badges
For more information, please visit www.okx.com © OKX Where any discrepancy arises between the translated versions and the original English version, the English version shall prevail.© 2024 OKX. All rights reserved.Published on 14 Oct 2024Updated on 17 Nov 2025AnnouncementsDisclaimer for P2P trading services
If there are discrepancies between the English version of this disclaimer, any user agreements, terms, communications and the translations of such disclaimer, any user agreements, terms and communications in any foreign language, the English version shall prevail.Published on 15 Sept 2023Updated on 17 Nov 2025Announcements26,936What is Token Trading Loyalty Program?
How many OKB can I get for a successful subscription? It depends on how many packages you have subscribed and also the subscription phase: Phase Free OKB for each package I 100 II 83 III 66Published on 17 Mar 2018Updated on 17 Nov 2025AnnouncementsEnhance your merchant status and increase your visibility with featured ads
For more information, please visit www.okx.com © OKX Where any discrepancy arises between the translated versions and the original English version, the English version shall prevail. Disclaimers This campaign is (i) not an offer, recommendation or solicitation of an offer to buy, sell, or otherwise deal in any digital asset; and (ii) not intended to provide any advice or recommendation (regardless of investment, trading accounting, legal, tax, or otherwise).Published on 12 Aug 2024Updated on 17 Nov 2025AnnouncementsOKX official announcement: Reopening of withdrawals and other related updates
OKX has many years of experience safely operating digital wallets, assets and transactions with no major security incidents. We maintain our commitment to ensuring that OKX will always be a transparent and credible blockchain services company. Our cold wallet technical solution has previously been published on our site (https://www.OKX.com/wallet-security).Published on 19 Nov 2020Updated on 17 Nov 2025AnnouncementsP2P Campaign: Second Round of Featured Ad Spot Bidding
In case of discrepancies between translations and the English version, the English version prevails.Published on 12 Dec 2025Updated on 12 Dec 2025AnnouncementsOKX P2P MENAS: Invite a friend and earn a share of 5,300 USDT
Where any discrepancy arises between the translated versions and the original English version, the English version shall prevail.Published on 9 Dec 2024Updated on 17 Nov 2025AnnouncementsPakistan P2P New Year campaign: Win a share of 5,000 USDT
Where any discrepancy arises between the translated versions and the original English version, the English version shall prevail. Disclaimers This Campaign is (i) not an offer, recommendation or solicitation of an offer to buy, sell or otherwise deal in any digital asset; and (ii) not intended to provide any advice or recommendation (regardless of investment, trading accounting, legal, tax or otherwise).Published on 13 Dec 2023Updated on 17 Nov 2025AnnouncementsOKX P2P block trade: Enjoy seamless and secure high-volume crypto transactions
Introducing OKX P2P block trade — your gateway to secure, high-volume crypto transactions. Level up your crypto game and trade with confidence today. What is OKX P2P block trade? OKX P2P block trade is a special service designed to trade large amounts of Bitcoin and other cryptocurrencies securely and efficiently. How does OKX P2P block trade work? Block trading in crypto is similar to large trades in traditional markets.Published on 17 May 2024Updated on 17 Nov 2025AnnouncementsBecome the top merchant and boost your visibility with featured ads
For more information, please visit www.okx.com © OKX Where any discrepancy arises between the translated versions and the original English version, the English version shall prevail. Disclaimers This campaign is (i) not an offer, recommendation or solicitation of an offer to buy, sell, or otherwise deal in any digital asset; and (ii) not intended to provide any advice or recommendation (regardless of investment, trading accounting, legal, tax, or otherwise).Published on 12 July 2024Updated on 17 Nov 2025AnnouncementsSeconds to understand Token Trading
For example, the BTC/USD pair represents how much USD is required to buy one BTC, or how much USD will be received for selling one BTC. The same applies for pricing LTC with BTC, which is the amount of BTC a LTC worth. Token-to-token trading refers to exchanging a digital asset with another digital asset. If we price LTC with BTC, a LTC/BTC pair emerges. It represents how many BTC is required to buy one LTC, or how many BTC will be received for selling one LTC.Published on 6 Dec 2019Updated on 17 Nov 2025AnnouncementsPakistan Rupee Flash Sale Offer - 10% Discount
For more information, please visit www.okx.com © OKX Where any discrepancy arises between the translated versions and the original English version, the English version shall prevail.© 2025 OKX. All rights reserved.Published on 20 Oct 2025Updated on 20 Oct 2025AnnouncementsManaged Trading Sub Account Feature on OKX
How many Managed Trading Sub Accounts can be linked? This is subject to OKX discretion. We will decide how many Managed Trading Sub-Accounts can be linked to the Trading Team's account. 2. How can I be a trading team on OKX? You need to have an account in OKX, with VIP level >=1. If these requirements are satisfied, please contact the corresponding account manager to apply.Contact us Interested parties can reach out via our sales link herePublished on 1 June 2023Updated on 1 Apr 2025Product documentationAffiliate activity portal - join page enhancement
How can an affiliate use this new feature? Simply follow the steps below: Look for an ongoing activity on the Affiliate Portal Tick the checkbox beside "Promote activity on Join page. Learn more" Simply share the "https://www.okx.com/join/xxxxxx" URL and users who select on the link will be able to view the activity beside the sign-up form How many activities can I promote at a time using this new feature? You can only promote one activity at a time using this new feature.Published on 8 June 2023Updated on 25 Mar 2026FAQ220