All
FAQ
Announcements
Product documents
Know Your Business (KYB) FAQ
KYB, short for "Know Your Business," is the process of verifying the identities of our institutional customers and any associated individuals with ownership or control, as well as understanding the nature and purpose of your institution’s relationship with OKX.Why does OKX conduct KYB? OKX is required to conduct KYB in accordance with financial crime regulations.Published on Jan 29, 2025Updated on Sep 27, 2025FAQ30Changes to V5 API WebSocket subscription parameter and URL
Table 1: The channels affected Only the channels listed below are required to switch to the new "/business" URL.Published on Apr 24, 2023Updated on Nov 17, 2025AnnouncementsWhat onboarding information is required for a family office?
address, principal place of business, institution type, and industry, amongst other pertinent and verifiable data.Published on Oct 13, 2023Updated on Feb 12, 2026FAQ68What onboarding information is required for the government-owned enterprise?
For example: Certificate of incorporation or business registration certificate (or equivalent official document, such as a business license) Articles of association Register of directors Register of shareholders or beneficial ownership structure chart (must be signed and dated within the past 12 months) Proof of business address (if different from the registered address) Complete the following template to finish verification Sign, scan, and upload the account opening authorization letter (a boardPublished on Oct 13, 2023Updated on Mar 19, 2026FAQ61What onboarding information is required for a fund?
For example: Certificate of incorporation or business registration certificate (or equivalent official document, such as a business license) Articles of association Register of directors Register of shareholders or beneficial ownership structure chart (must be signed and dated within the past 12 months) Proof of business address (if different from the registered address) Note:For public funds, only the articles of association are required.Complete the following template to finish verification SignPublished on Oct 13, 2023Updated on Feb 12, 2026FAQ115What onboarding information is required for a privately owned company?
For example: Company Registration Certificate or Business Registration Certificate (or equivalent official document, such as a Business License) Partnership Agreement (if your company is a partnership) Memorandum and Articles of Association Register of directors Register of shareholders or beneficial ownership structure chart (must be signed and dated within the past 12 months) Proof of business address (if different from the registered address) Complete the following template to finish verificationPublished on Oct 13, 2023Updated on Feb 12, 2026FAQ277What are Source of Funds (SoF) and Source of Wealth (SoW)?
income (past 12 months) Accountant Letter Issued within the last 3 months with business ownership confirmation Distribution Record Shows recent profit withdrawals or distributions Others Issued within the last 3 months with compensation or business ownership confirmation Investment returns Investment Account Statement Issued within the last 3 months Retirement Account Statement Issued within the last 3 months Brokerage Statement Issued within the last 3 months Bank Statement Shows investment incomePublished on Dec 24, 2024Updated on Mar 27, 2026FAQ735What attestation do we need to agree to when verifying as an institutional customer?
Applicants’s principal place of business is not located in the United States;(The term “principal place of business” used herein means the location from which the officers, partners, managers or traders of Applicant primarily direct, control, and coordinate the activities, including trading, trading analysis, or trading or investment strategy, of Applicant.) F.Published on Feb 5, 2024Updated on Oct 8, 2025FAQ131What onboarding information is required for a privately owned financial institution?
Privately owned financial institutions are entities such as money services businesses (MSBs), money transmitters, broker-dealers, or banks. These entities are not publicly traded and have less than 50% government ownership.Who are the key persons for a privately owned financial institution?Published on Oct 13, 2023Updated on Sep 27, 2025FAQ138OKX To Cease XMR Mining Service
Dear OKX Pool Users, Due to business restructuring, XMR mining will be ceased at 07:00 April 28, 2021 (UTC). All mining earnings and hashrate plugin will be stopped from then on. Earnings generated prior to the cessation will be distributed as normal. We are sorry for any inconvenience caused and thank you for your understanding and support! OKX will strive to provide you with better products and services.Published on Apr 25, 2021Updated on Nov 17, 2025AnnouncementsOKX pool hedging service suspended
Dear valued customers, Due to business realignment, the hedging service of OKX pool has been suspended at 9:00 (UTC) on March 31, 2021. The orders already in hedging process will be automatically canceled at 9:00(UTC) on April 1, 2021. We apologize for the inconvenience caused. Thank you for your continued support and we assure you of our best services at all times. OKX March 31, 2021 Click Here to Download OKX App >>> Click Here for OKX Twitter >>> Click Here to Join OKX Official Community >>>Published on Mar 31, 2021Updated on Nov 17, 2025AnnouncementsHow do I request an increase in BRL deposit and withdrawal limits?
The analysis takes up to 2 business days Note: for institutional users, please reach out to our customer support chat for more details. What documentation is required to request a BRL limit increase? Currently, OKX Brazil only accepts the Annual Tax Return as supporting evidence for a customer's source of funds proof.Published on Dec 15, 2023Updated on Dec 9, 2025FAQ65OKX to discontinue Mining Pool and related services
Dear OKX users, Due to business adjustments, OKX will discontinue Mining Pool and related services shortly. We apologize for any inconvenience that may cause you. The specific schedule is as follows: On January 26, 2024, we will discontinue the new-user registration feature of Mining Pool. Existing users are allowed to continue using the service until February 25, 2024. On February 26, 2024, we will discontinue all mining pool-related services.Published on Jan 26, 2024Updated on Nov 17, 2025AnnouncementsWhich types of institutions are supported by OKX?
We support a wide range of institutions, providing tailored solutions for businesses, financial organizations, and professional traders. Whether you're an institutional investor, hedge fund, or enterprise, we offer advanced trading tools, secure services, and scalable solutions to meet your needs. Explore how we can empower your institution in the rapidly evolving digital asset space.Published on Jan 29, 2025Updated on Sep 27, 2025FAQ41OKX to launch borrow in spot mode
Please take note of the following important information: Launch date 8 October Account mode Spot mode Business line Spot only Features Auto borrow/repay: One click feature for quick borrowing and repayment of funds during trading Manual borrow/repay: Access to manual borrowing and repayment of crypto under "Manage borrowing" page This feature aims to streamline borrowing during spot trading, making it more user friendly for users.Published on Oct 8, 2024Updated on Nov 17, 2025Announcements