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How do I update my login password?
your phone number or email address and select Forgot your password Select Forgot your password after inserting your phone number or email address Enter your phone number or email address and select Confirm Fill in the below information and select Next: New login password 8-32 characters long 1 lowercase character 1 uppercase character 1 number 1 symbol Confirm new password You'll be prompted to complete the Security authentication by inserting your 2-factor authentication code and select ConfirmPublished on Aug 22, 2023Updated on Oct 15, 2025FAQ28How to add a payment method to OKX P2P trading?
via SMS/email/Google Authenticator Insert the required details to complete the whole process The payment method will appear on the My profile page in the Payment section Your newly selected payment method is now availableOn the web On the P2P Trading page, select My profile Select Add payment method > Manage payment methods Add your payment method via the My profile section on the P2P trading page Select your currency and payment method from the list (bank or e-wallet) Insert your bank account namePublished on Aug 22, 2023Updated on Jan 30, 2026FAQ1,886How do I make a crypto withdrawal? (app)
Select recipient type for internal transfer Insert Withdrawal amount Note: the withdrawal amount should be more than the minimum amount but can't exceed the limit based on your verification level. Fill in withdrawal details on the internal withdrawal page Complete the 2FA verification and select Confirm, your withdrawal order will be submitted Note: if you change your mind, you can cancel the request within 1 minute and no fees will be charged.Published on Aug 31, 2024Updated on Mar 18, 2026FAQ59How do I make a withdrawal? (web)
Insert Withdrawal amount Note: the withdrawal amount should be more than the minimum amount but can't exceed the limit based on your verification level. Network fee Note: the network fee can vary between networks and is determined by blockchain.Published on Aug 20, 2024Updated on Nov 17, 2025FAQ8How do I use the liquidation price calculator?
Select %Calculator located beneath the Buy (long) [crypto] Kickstart your calculation process Make sure you're in the PnL section on the pop-up and select Margin Buy or Margin Sell Select your type of margins Select the Margin mode Margin mode has to be selected to proceed to the calculation phase Insert your Leverage, Entry Price, Exit Price, and Amount Fill up the necessary details before proceeding to calculate the required margin, P&L, and P&L ratio Select Calculate for the result Calculate thePublished on Jul 3, 2024Updated on Jan 28, 2026FAQ39How do I whitelist OKX Emails?
If the email service provider is pushing OKX emails into your spam folder, you can follow the below instructions to whitelist our email addresses.Gmail Log in to your Gmail account and select Settings and See all settings Open settings page Find the Filters and Blocked Addresses tab and select Create a new filter Create a filter Insert okx.com into the From field and select Create filter Check the box next to Never send it to Spam and select Create filter Select Never send it to Spam optioniCloudPublished on Nov 26, 2024Updated on Sep 8, 2025FAQ68How do I make a withdrawal? (web)
Insert Withdrawal amount Note: the withdrawal amount should be more than the minimum amount but can't exceed the limit based on your verification level. Network fee Note: the network fee can vary between networks and is determined by blockchain.Published on Aug 22, 2023Updated on Feb 24, 2026FAQ1,557How do I register an account on OKX?
Enter the verification code to move on to the next step Insert your phone number in the Phone number field, and select Verify now Insert your phone number with your country code to verify your phone number A six-digit registration verification code will be sent to your phone number and you'll have 10 minutes to enter the verification code into the Enter your phone code field. When you've done so, select Next to continue.Published on May 23, 2024Updated on Mar 3, 2026FAQ26,833EVM Inscription Tool FAQ
Insert your transaction data, excluding "data:," as it has been pre-filled by the system in the Text mode field Always exclude "data:," while inputting the inscription data Select your preferred frequency in the Repeat transactions field Note: the number of transaction data that you have inserted represents the number of signatures required for the inscription Select Confirm to begin the inscription process Select Confirm to complete the inscription3. How do I access EVM inscribed assets?Published on Dec 15, 2023Updated on Dec 18, 2025FAQ23How do I convert my crypto?
cryptocurrency: Convert EUR to your preferred cryptocurrency Convert cryptocurrency to cryptocurrency: Convert your available cryptocurrency to your preferred cryptocurrency Open your OKX app, select Trade > Convert Opening Convert page from homepage Select either EUR or the available crypto in Convert from/to sections Note: only supported crypto and cash for Convert will be shown Select EUR or crypto of the Convert from options You can change crypto according to your preference in the Convert to section InsertPublished on Sep 5, 2024Updated on Nov 17, 2025FAQ7How do I manually redeem my funds in Arbitrum?
Choose the transaction, then select Transaction Details to access and copy the transaction hash Select the transaction details option Copy the transaction hash Open Arbitrum Tools by selecting the button below, and once you're in; insert your transaction hash, and select Submit: Select Submit to check the transaction status If your funds are stuck, you'll be prompted to connect your wallet.Published on Sep 11, 2024Updated on Sep 12, 2025FAQ45Crypto gift FAQ
Insert the received code and select Open gift to receive itTerms and Conditions Both sending and receiving gifts require identity verification. Gifts are valid for 7 days. If not redeemed within 7 days, the gifts will be returned to the sender's account. Note: Starting from 04 October 2024, at 16:00 (UTC+8), the gifts will be valid for only 2 days. If not redeemed within this timeframe, they will be returned to the sender's account.Published on Sep 26, 2024Updated on Mar 4, 2026FAQ1,086How do I transfer/deposit crypto with my sub-accounts?
Insert the transfer details to complete your crypto transfer from main account to sub-account on appHow do I transfer crypto from my sub-account to main account?Published on Aug 22, 2023Updated on Mar 18, 2026FAQ7,198How to stake and redeem ETH with EigenLayer?
Head over to Earn and select ETH under the crypto list Select Earn from the main menu Select the offer that has EIGEN protocol Example of the offer has EIGEN protocol Enter the amount of ETH you'd like to allocate Insert your preferred amount of ETH here Read through the Allocation preview and select the checkbox to agree with the Terms & Services View your allocation preview Select Allocate to complete the orderHow do I redeem ETH on Eigenlayer?Published on Jul 14, 2025Updated on Nov 17, 2025FAQ2How do I set up TP/SL with the Order line?
Select the (+) on the right of the chart to place an order Select plus (+) option make an order Proceed to place a limit order or add an alert, all depending on your strategy Update your next step on whether to place an order or setting up an alert Enter the order amount that you'd like to trade or enter the quantity based on the percentage Insert your preferred order amount on the chart Your open order will appear on the chart once you placed the order View your open order on the chart Adjust thePublished on Jun 21, 2024Updated on Dec 3, 2025FAQ175