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OKX listing mechanism
Introduction To support orderly market openings and fair price formation, OKX applies different listing mechanisms when opening trading for new spot pairs. The applicable mechanism will be announced in advance based on the characteristics of the asset.The listing mechanisms supported on OKX include: Call Auction Pre-open Call AuctionWhat is a Call Auction?Published on Apr 27, 2018Updated on Mar 16, 20267,469Google Pay – Additional Terms
Service Relationship Google Pay is a service of Google LLC (“Google”). Google is not the issuer of the OKX Debit Card ("Card") and bears no responsibility for Card transactions or disputes. Token Provisioning & Removal Google creates a virtual card number (“token”) when you add the Card. We may refuse, suspend, or delete a token if we suspect fraud, you breach the Cardholder Agreement, or where required by law or card-scheme rules.Published on Aug 8, 2025Updated on Oct 3, 202511How do I secure my exchange account?
Mobile verification The mobile verification feature allows users to receive codes on their mobile devices to confirm fund withdrawals, password changes and changes to other settings. For more details, you can learn about it here. Face verification The face verification system enhances user security through precise verification checks, including liveness detection and face comparisons. These measures provide an added layer of safety for account activities and user authenticity.Published on Jun 12, 2024Updated on Mar 23, 20261,309My phone isn't working, what should I do?
You can do it in your device's general settings: Android: Settings > General Management > Date and time > Automatic date and time iOS: Settings > General > Date & Time > Set Automatically Sync your mobile phone and desktop times Clear OKX mobile app cache or desktop browser cache and cookies Try entering codes on different platforms: OKX website in desktop browser, OKX website in mobile browser, OKX desktop app, or OKX mobile app If this doesn't help, you'll need to change your phone number.Published on Aug 1, 2024Updated on Jan 27, 20267How do I authorize a new device when I log in?
When entering the verification code and completing facial verification, please ensure both steps are performed in the same IP network environment. If the network environment differs between the web and app, to complete the process more smoothly (such as resetting your password), we recommend performing the operation directly in the app. Depending on your country and available choices, you may need to take certain steps in order to authorize your device.Published on Aug 31, 2023Updated on Mar 16, 202613,716Buy crypto with rewards terms and conditions
Platform Restriction: Participation is limited to the Mobile App only; web-based transactions do not qualify. Exclusions: This offer is not available to institutional (KYB) accounts and risk-flagged users, as determined and verified in OKX's sole discretion.2.Published on Feb 19, 2026Updated on Mar 16, 2026Why is my OKX app not working?
Try the following: Switch between Wi-Fi and mobile data Disable any VPN or proxy Check whether the platform’s servers are experiencing downtime If the service itself is down, you may simply need to wait until it’s restored.3. Clear cache or app data For Android: Go to Settings. Select Apps. Choose the OKX app. Tap Storage. Select Clear Cache. If the issue continues, you can also select Clear Data (this logs you out but may resolve deeper bugs).Published on Mar 16, 2026Updated on Mar 31, 20262OKX DEX User Guide (Web)
Swap mode Advanced trading mode Bridge mode Limit order mode Swap mode allows users to perform single-chain swaps. Users can set the slippage tolerance and execute market swaps at the best available price. Advanced trading mode supports in-depth market data analysis and advanced trading settings, enabling users to perform more complex trading operations.Published on Aug 25, 2023Updated on Feb 12, 20261,014What's OKX Security Assistant?
Common reasons for uninstall or delete failures include insufficient permissions, system protection or self-defense mechanisms, or files or processes being in use.Published on Jan 15, 2026Updated on Feb 13, 202611How do I buy crypto with BLIK?
BLIK can be used by anyone with a mobile application from one of the banks: Alior Bank, Bank Millennium, Santander Bank Polska, ING Bank Śląski, mBank, PKO Bank Polski, VeloBank, BNP Paribas, Credit Agricole, Bank Pekao S.A., Spółdzielcza Grupa Bankowa, Bank Polskiej Spółdzielczości S.A., Nest Bank, Bank Pocztowy, BOŚ Bank, Citi Handlowy, Bank Spółdzielczy w Brodnicy, Bank Spółdzielczy Rzemiosła w Krakowie, Krakowski Bank Spółdzielczy and Revolut mobile apps.Published on Aug 20, 2025Updated on Dec 31, 20255How do I create passkeys? (web)
You may be asked to complete facial verification using your mobile device Once verified, you'll be prompted to add a new passkey and follow the on-screen instructions Select Reset to reset your passkeyRemove passkey You can remove a passkey only if you have more than one set up. If your account already has 10 passkeys, you'll need to remove one before adding a new one.Published on Aug 16, 2023Updated on Jan 29, 20264,257How do I manually set up spot grid trading bots?
Please note that these backtesting results are based on past market data and are not indicative of future performance.Published on Sep 4, 2025Updated on Feb 24, 2026How do I turn on the order sharing feature?
Settings under the Features section In the Preferences within Settings, turn on Allow order sharing Enable the Allow order sharing option in the Settings section Head back to the trading page and select the Share symbol besides your trading Proceed with selecting the share symbol in your trade area Review your order parameters and Share now Select Share now to start sharing your order Select the chat you'd like to share your order on and your order will be shared as text on the chat platforms on your mobilePublished on Jan 14, 2025Updated on Mar 31, 20268How can I troubleshoot web or app issues?
Note: always back up any recovery phrases or login credentials before uninstalling, especially for your wallet app.Switch network Try switching networks (for example, from mobile data to Wi-Fi, or vice versa) to rule out network connection issues.Contact Support If the issue persists after completing the steps above, please contact the OKX Assistant for further assistance.Published on Feb 11, 2026Updated on Mar 4, 20266How do I buy crypto and earn rewards?
Complete on mobile: you must use the mobile app for your trades to count. Using your online app will not qualify your buy orders for the rewards. Recurring buys are not eligible for this promotion.3. What are the key dates? Join by: You must enroll in the campaign by March 11, 2026. Finish by: March 15, 2026 is the last qualifying date for this campaign.Published on Feb 19, 2026Updated on Mar 19, 20263