All
FAQ
Announcements
Product documents
How can you protect yourself from a phishing attack?
You can set the anti-phishing code in User Center > Security Center > Anti-phishing code. After setting the anti-phishing code, the email sent by OKX will contain the anti-phishing code you set. If there's no anti-phishing code in the email, it's a forged or fraudulent email. Whenever you find an SMS or email is suspicious, you're always welcome to contact our support center that's available 24/7 to verify the authenticity of the message.Published on Aug 17, 2023Updated on Mar 3, 20263,688OKX Learn to Earn: BTC halving 2024 event rules
Read the provided learning materials and answer all the questions in the quiz. Claim your reward after correctly answering all the questions in the quiz. Rewards shall be distributed to your OKX account within 48 hours upon successful KYC completion. Note: before claiming the reward, you must complete the identity verification on your OKX account. Failure to do so will be considered as forfeiting your eligibility for any rewards.How many prizes are up for claims?Published on Mar 26, 2024Updated on Aug 28, 20256,675OKX Learn to Earn with OKX and TON (The Open Network) phase two event rules
You can learn about the TON ecosystem and their partnership with OKX, complete the quiz, and have the opportunity to earn free coins. Read the rules below to learn more.When does the event take place? 29 December 2023, 00:00 UTC - 21 January 2024, 23:59 UTC.How do I participate? Read the provided learning materials and answer all the questions in the quiz. Claim your reward after correctly answering all the questions in the quiz.Published on Dec 26, 2023Updated on Aug 28, 20254,135OKX Learn to Earn with OKX and TON (The Open Network) event rules
You can learn about the TON ecosystem and their partnership with OKX, complete the quiz, and have the opportunity to earn free coins. Read the rules below to learn more.When does the event take place? 14 Dec 2023, 00:00 UTC - 28 Dec 2023, 00:00 UTC.How do I participate? Read the provided learning materials and answer all the questions in the quiz. Claim your reward after correctly answering all the questions in the quiz.Published on Dec 14, 2023Updated on Aug 28, 2025779OKX Learn to Earn with OKX and NOT event rules
Thomas), the Bahamas, Canada, the Netherlands, the United Kingdom, Ireland, Bangladesh, Bolivia, Donetsk, Luhansk and Malta You can learn about the Notcoin ecosystem and their partnership with OKX, complete the quiz, and have the opportunity to earn free coins. Read the rules below to learn more.When does the event take place? 14 May 2024, 00:00 UTC - 31 May 2024, 23:59 UTCHow do I participate? Read the provided learning materials and answer all the questions in the quiz.Published on May 14, 2024Updated on Aug 28, 20251,787What's a futures trading bot and how do you automate trades with it?
You can learn more about leverage and margin requirements in this dedicated guide.How do you automate buys and sells with OKX’s futures trading bot? The futures grid trading bot is currently available for both perpetual contracts and futures contracts.Published on Dec 26, 2023Updated on Oct 29, 202535How can I troubleshoot web or app issues?
If you experience issues while using the OKX website or app, please try the following troubleshooting steps first:Use an incognito browser Try accessing OKX using Incognito mode in your browser.Clear cache or DataFor Android Go to Settings > Apps > OKX app > Storage. Select Clear Cache first.Published on Feb 11, 2026Updated on Mar 4, 20266How can I protect myself from scammers?
If you encounter this behavior: Don't engage further. Don't transfer funds to external platforms. Don't scan unknown QR codes. Report the user immediately through the platform’s reporting or appeal function.7. What is the “Please Pay on My Behalf” scam and how can I avoid it? Scammers may use Alipay to send you a “Please pay on my behalf” request and provide a screenshot as proof. If you don’t notice the trick, you could be scammed.Published on Aug 21, 2023Updated on Mar 3, 202612,053How can I switch the site to my preferred language?
This will display all the languages that are currently supported, allowing you to select the one that best suits your needs. Similarly, on the web platform, you can change the language by selecting the globe menu located in the main menu of the homepage, where you can browse and select from the available languages. This ensures that you can easily switch to your preferred language within the regions supported by us.Published on Sep 25, 2024Updated on Feb 25, 20266,881How can I do spot trading with the Jupyter Notebook?
How can I go further with the OKX API with a Jupyter Notebook? For more examples, download the full Jupyter Notebook here. If you have any questions about our APIs, you can join our API community and raise them in the community.Published on Sep 29, 2023Updated on Sep 10, 2025546How can I do derivatives trading with the Jupyter Notebook?
If you have any questions about our APIs, you can join our API community and raise them in the community.Published on Sep 28, 2023Updated on Feb 12, 2026195Where can I find the minimum BTC amount required for deposits?
Note: For Lightning network, you can select Lightning on the Network selection page, which will display the minimum deposit amount.Published on Oct 15, 2024Updated on Feb 12, 202634What can I do if my device is running in an unsafe environment?
The OKX system will send security prompts when you use your device in the following situations: root, emulator, debug, hook, and virtual environments, among others. It's important to know that having a rooted device can increase your susceptibility to viruses, system instability, and privacy leaks. Android devices do not enable root by default. If a device is rooted, malware could exploit the root privileges to attack the system, creating unnecessary security threats.Published on Jan 19, 2023Updated on Feb 12, 2026298USDG Convert Fees Change Announcement
Your weekly reward = (Sum of daily lowest hourly snapshot balances) × (Current APR / 365) × (Number of days you held USDG that week). Example: If you purchase USDG on day 1 and your previous balance was 0, then your lowest hourly snapshot balance for that day is 0. If you hold USDG for only 3 days in a given week, you will receive rewards for those 3 days on the following Wednesday.Published on Feb 20, 2026Updated on Feb 21, 20264Where can I find the minimum deposit amount required for non-BTC?
You can view the minimum deposit amount on the same pageOn the Web Go to the OKX website, select Assets in the top menu, and select Deposit Search for the token you want to deposit and choose the corresponding network You can view the minimum deposit amount on the same pagePublished on Oct 16, 2024Updated on Oct 24, 202553