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What can I do if my device is running in an unsafe environment?
A virtual machine (VM) is software that simulates a complete hardware system, allowing a single physical computer to run multiple operating systems independently and in isolation. Your account may be automatically logged out because the browser environment has changed. We recommend switching to a different browser and trying to log in again.Published on 19 Jan 2023Updated on 12 Feb 2026297What to do in the event of a trade error
What does it mean when a "trade error" has occurred? Trade errors are any incorrect trades that were made in good faith, for instance mistaking one user's trade for another when dealing with multiple counterparties at the same time. If price action is in the other direction shortly after a trade or there were not adequate checks before executing, a trade error is not deemed to have occurred. We...Published on 30 Jun 2022Updated on 12 Feb 202696OKX Learn to Earn with OKX and NOT event rules
The total prize pool is 20,000 TON for this event, distributed on a first-come, first-served basis upon completing the tasks (Answer quiz, complete account verification, and claim rewards). The event will end early if all event rewards are distributed before the event ends or before you finish account verification. The account verification process may take up to 1 day.Published on 14 May 2024Updated on 28 Aug 20251,786OKX ZERO Trading Fees event FAQs
Who can participate in the OKX ZERO Trading Fees event? This event is exclusively for new users who registered a new account on OKX from 6 Jul 2023 14:00 UTC+8. You'll need to sign up and complete identity verification before selecting Join Now button to be able to participate. Ensure that the display has changed to show Joined after you've selected to confirm your participation in the activity.2. How do I participate in this ZERO Trading Fees event?Published on 6 Jul 2023Updated on 12 Feb 202638OKX Learn to Earn: BTC halving 2024 event rules
The total prize pool is 0.2 BTC for this event, distributed on a first-come, first-served basis upon completing the tasks (Answer quiz, complete account verification, and claim rewards). The event will end early if all event rewards are distributed before the event ends or before you finish account verification. The account verification process may take up to 1 day.Published on 26 Mar 2024Updated on 28 Aug 20256,675Learn & Earn Campaign that is only for Turkish users event rules
There are a total of 2720 rewards for this event, distributed on a first-come, first-served basis upon completing the tasks (Answer quiz, complete account verification, and claim rewards). If all event rewards are distributed before the event ends, the event will end early.Terms & Conditions The promotion starts on 24 October, 2023 (10:00 UTC+3) and ends on 14 November, 2023 (23:59 UTC+3).Published on 24 Oct 2023Updated on 9 Feb 202637OKX Learn to Earn with OKX and TON (The Open Network) event rules
The total prize pool is 8,000 TON for this event, distributed on a first-come, first-served basis upon completing the tasks (Answer quiz, complete account verification, and claim rewards). The event will end early if all event rewards are distributed before the event ends or before you finish account verification. The account verification process may take up to 1 day.Published on 14 Dec 2023Updated on 28 Aug 2025779OKX Learn to Earn with OKX and TON (The Open Network) phase two event rules
The total prize pool is 8,000 TON for this event, distributed on a first-come, first-served basis upon completing the tasks (Answer quiz, complete account verification, and claim rewards). The event will end early if all event rewards are distributed before the event ends or before you finish account verification. The account verification process may take up to 1 day.Published on 26 Dec 2023Updated on 28 Aug 20254,135How do I supercharge my trading with Alertatron's automated solutions?
Each of your clients' trades will run on their own isolated bot. Detailed data: separate log, event history, and individual PnL data are available for each client. Aggregated PnL data is available for the entire group. Chart capture High resolution captures: get a high quality HD image of almost any public chart or site and forward it on to your phone via Telegram or Discord.Published on 28 Mar 2024Updated on 8 Oct 20251How do I verify OKX's ownership and balance of the wallet address?
Create ~/.bitcoin/bitcoin.conf file and open it with an editor or run the command of vi ~/.bitcoin/bitcoin.conf ,edit server=1 rpcuser=OKX rpcpassword=OKXWallet Enter the bin directory,run ./bitcoind command,and start the node Wait for the node to synchronize to the latest height. It takes about 12 hours To query the balance from the OKX snapshot height, you need to roll back the node to that height after synchronizing to the latest height.Published on 26 Sept 2023Updated on 26 Jan 2026996How do I automate my trades?
Here you'll see all the trading bots currently running. Select a bot: at the moment, you can select and view the running bots from Smart portfolio, Recurring buy, Spot grid, and Future grid. You can sort these bots by Profit and Loss rate, number of copies or maximum drawdown. To learn more about each bot’s strategy, simply hover over the bot you're interested in and select Copy. You'll then be able to view the parameters of the bot you selected. If you want to copy them, select Copy this bot.Published on 1 Oct 2024Updated on 17 Nov 202510How can I do spot trading with the Jupyter Notebook?
How can I run Python code snippets on a Jupyter Notebook? The Jupyter Notebook is an incredibly powerful and easy-to-use tool for Python development and data analysis. You can run a Jupyter Notebook server on Windows, Mac OS or Linux. This tutorial provides a pretty comprehensive guide on how to get a Jupyter Notebook up and running.2. How can I install the python-okx package?Published on 29 Sept 2023Updated on 10 Sept 2025544Why is my OKX app not working?
Common causes include: Outdated app version Device or operating system incompatibility Too many apps running on your device Network connectivity issues Corrupted app cache or data Temporary server outages Keeping both your device and the app updated can help prevent many of these issues.Why does my OKX app keep crashing? The app may crash if there are compatibility or device performance issues.Published on 16 Mar 2026Updated on 26 Mar 2026Lead trader: why is the total order in the Lead Trade and Open position tabs different?
If you place 2 lead trading orders on the same token contract, the number in parentheses on the Lead tab changes to indicate the number of lead trading orders running. However, the number in parentheses on the Open Position tab remains the same, representing the token contract on an open position. For example, if you create 2 lead trading orders on DOGEUSDT, you will see the number on the Lead tab change to 2, while the number of the open position tab remains as 1.3.Published on 13 May 2024Updated on 9 Feb 202632How do I find the token unlocks feature?
Track the unlock progress to set your strategy accordingly Risk management: unlock events can affect liquidity and price fluctuations, making it crucial to stay updated with the upcoming unlock events and access unlock schedules.Published on 4 Mar 2025Updated on 10 Sept 202514