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How do I start onboarding as an institutional user?
If you need further clarification, please contact customer support.Do I need to provide a supplemental confirmation letter in PDF format? If you’re instructed to submit a supplemental confirmation letter in PDF format, please follow the instruction accordingly.You may scan a physical document or convert it into a PDF file, then upload it through the specified channel.Published on 10 Oct 2024Updated on 2 Feb 2026FAQ52How do I submit my proof of address (POA)?
The POA must be a clear photo of your original POA or a PDF file can either be a clear photo of your original POA or a PDF file. The POA must match the residential information you provided during your identity verification. The acceptable types of POA may vary with different jurisdiction.Where should I upload my proof?Published on 5 Sept 2023Updated on 12 Feb 2026FAQ851Aave (LEND)
Details Total supply: 1,299,999,942 LEND Total circulation: 1,256,361,931 LEND (8/10/2020) Other Information Official website: https://aave.com/ Whitepaper:https://github.com/aave/aave-protocol/blob/master/docs/Aave_Protocol_Whitepaper_v1_0.pdf Disclaimer This document is compiled from the official whitepaper and relevant documents provided by the project team to provide investors an overview of the cryptocurrency. The information contained in this document is collected legally.Published on 11 Aug 2020Updated on 17 Nov 2025AnnouncementsHow do I fix errors when submitting my institutional verification?
Note: Document should be an original copy (preferably in PDF file format), clear quality, and smaller than 20MB. Please clear your browser’s cache and cookies, and restart your browser before trying again. Navigate the status of your details via the progress bar Learn more on how you can fix the errors on your Institutional account application here.Published on 10 Oct 2024Updated on 8 Oct 2025FAQ60yearn.finance (YFI)
Basic Information Name of Project: yearn.finance Ticker: YFI About yearn.finance is a Decentralized Finance (DeFi) platform which aims to build products on aggregated liquidity provision, leveraged trading, automated marketing making, and more. yearn.finance provides a yield aggregator for lending platforms (like dydx, Aave, and Compound) that aims to optimize earnings autonomously for users. yearn.finance released YFI, the reward and governance token of yearn.finance, on July 17, 2020.Published on 28 Aug 2020Updated on 17 Nov 2025AnnouncementsGoogle Pay – Additional Terms
Token Provisioning & Removal Google creates a virtual card number (“token”) when you add the Card. We may refuse, suspend, or delete a token if we suspect fraud, you breach the Cardholder Agreement, or where required by law or card-scheme rules. User Responsibility Keep your Android device, screen-lock, and Google Account secure. Lost, stolen, or compromised device? Remove the Card token via Google Wallet → Payment Methods.Published on 8 Aug 2025Updated on 3 Oct 2025FAQ11DADI (DADI) Now Available
DADI withdrawal - 18:00 Mar 9, 2018 (Hong Kong Time, UTC +8) [About DADI] DADI is a global, decentralized cloud platform, focused on the provision of web services to help users build, scale and grow their digital products. You may find more information about the token(s) here: DADI (DADI) Risk Warning: Trading digital assets involves significant risk and can result in the loss of your invested capital.Published on 7 Mar 2018Updated on 17 Nov 2025AnnouncementsOKX P2P verified merchant service agreement
In the event of any conflict or inconsistency of any term or provision set forth in this Agreement and the Terms, such conflict or inconsistency shall be resolved by giving precedence first to this Agreement. All other provisions of the Terms not modified by this Agreement shall remain in full force and effect. We may, at any time, and at our sole discretion, modify the terms of this Agreement, with or without notice to you and the Users.Published on 15 Sept 2023Updated on 28 Jan 2026FAQ708How do I protect my account from Trojan horse takeovers?
Scan and upload your files Personal documents, ID images, PDFs, and wallet backups may be silently accessed and sent to remote servers. Remotely control your device Hackers may operate your computer as if they were sitting in front of it, without your awareness. Disable your antivirus software To avoid detection, some malware turns off your security tools or blocks software updates.Published on 30 May 2025Updated on 5 Feb 2026FAQ10Why did my identity verification fail?
Screenshot / Non-original File / Missing Pages / Damaged File / Expired File / Unsupported Language Please check and ensure the following before resubmitting: Upload original documents in image or PDF format. Ensure the photos have not been edited using image software (e.g., Photoshop) and are not screenshots. Upload color photos or files. Upload clear photos showing all four corners of the document (front and back if applicable).Published on 5 Sept 2023Updated on 27 Mar 2026FAQ11,519OKX Web3 Launches Cryptopedia on Web: Play DApps and Earn Rewards Across Multiple Platforms
Subject to the provisions above, OKX Wallet and the organizer also reserve the right to disqualify any user or wallet address from participating in this activity and withhold rewards from users if they have reason to suspect the user or wallet address engaged in dishonest or abusive behavior, including but not limited to entering multiple wallet addresses to obtain additional rewards, creating multiple wallet addresses consecutively to earn rewards, engaging in money laundering or wash trading, orPublished on 27 Nov 2023Updated on 17 Nov 2025AnnouncementsSupercharge your supercharts Terms & Conditions
Claiming the Reward: The subscription is provisioned directly to the user's TradingView account. After a user meets the volume threshold, activation is triggered when they subsequently visit the TradingView connection page on the OKX platform to refresh or re-establish their connection. The subscription will then be activated on their TradingView account within approximately two (2) hours.Published on 1 Oct 2025Updated on 6 Nov 2025FAQ30Introduction of rules on OKX brokers
Rebate cases: Affiliated-related cases: For users who create accounts by affiliate invitation and then trade via brokers, the provisions on commission are as follows: Rebates will go separately to both affliate and broker depending on affliate's level and broker's level Non-rebate cases: The transaction's counterparty is not on OKX, indicating no commission for brokers. Users at the fee level of VIP 7 (calculated on the volume level) and above do not engage in the commission for brokers.Published on 20 Feb 2023Updated on 12 Feb 2026Product documentationOKX x McLaren NFT Sweepstakes Terms & Conditions
The foregoing arbitration provision shall not apply to a claim by a party seeking equitable or injunctive relief arising out of or related to this Agreement, which may be brought by a party in the state and federal courts of San Francisco, California to which each party consents to the jurisdiction thereof and waives forum non conveniens.Published on 25 Apr 2024Updated on 8 Sept 2025FAQ607TradingView Subscription Codes – Terms and Conditions
Disclaimer of Advice: The provision of TradingView coupon codes by OKX SG does not constitute investment advice, financial advice, or any promise of financial return. Users should conduct their own due diligence.2.6. Risk Disclaimer: The value of digital assets is highly volatile and carries investment risk. The use of financial charting platforms like TradingView involves inherent risks related to market data and financial analysis.Published on 23 Jul 2025Updated on 17 Nov 2025FAQ