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How can I protect myself from scammers?
Within 72 hours of order creation, please tap the self-service appeal link, select the relevant order, and upload supporting evidence such as payment screenshots. Our specialists will review the case and assist you as soon as possible. 6. How can I avoid being scammed by a “pig-butchering” scheme? In this type of scam, fraudsters may contact you through messaging apps (such as WeChat) and begin with casual conversations to build trust.Published on Aug 21, 2023Updated on Mar 3, 2026FAQ12,031Buy Streak terms and conditions
Rewards will be locked-up for 60 days and become eligible for withdrawal once the lock-up period expires. During this lock-up period, Customers cannot withdraw Rewards (or equivalent) from their OKX accounts. If your OKX account is closed for any reason during the 60-day lock-up period, the Reward is deemed canceled in full. OKX reserves the right to interpret the terms and conditions of this promotion as it sees fit.Published on Jan 9, 2026Updated on Mar 13, 2026FAQSmart Portfolio
Now the market cap proportion of each crypto are 60% : 24% : 16%. The BTC deviation rate ≥ 10%, rebalancing is triggered, so the Smart Portfolio bot will automated sell 0.83334 BTC, buy 2.5 ETH and 5 SOL, to remain the proportion unchanged. After this rebalancing, you will hold 4.16666 BTC (market cap 6,250 USDT), 7.5 ETH (market cap 3,750 USDT),25 SOL (market cap 2,500 USDT), which the ratio is same as initial BTC | 50%; ETH | 30%; SOL | 20%.Published on Jun 22, 2022Updated on Jan 28, 2026Product documentationHow do I deposit USD with a debit card?
Provide your card details to add your debit card, then select Next Provide your billing address, then select Next Complete the debit card verification process Note: you'll have 60 minutes to complete your debit card verification before completing your order.Published on Mar 2, 2026Updated on Mar 2, 2026FAQHow do I buy crypto and earn rewards?
They’ll be available to trade or withdraw after 60 days.I opted-in and made a purchase, but I still don't have my rewards. What should I do? If you have opted in and made an eligible purchase but still haven't received your reward, please reach out to our OK Assistant for help. Learn more about the terms and conditions of this campaign here.Published on Dec 29, 2025Updated on Jan 29, 2026FAQ3Trading Signal Bot Alert Message 2.0 Specifications
Default to 60. orderType Optional. Parameter is required if orderType = Limit market limit orderPriceOffset Optional. Parameter is required if no settings are configured upon OKX Signal Bot creation Floating value between [0, 100] in % investmentType Both parameters are optional; however, the user must either provide both of them or none at all.Published on Aug 30, 2023Updated on Apr 1, 2025Product documentationMartingale Strategy Order Failure Reasons
For example, if BTC jumps from 20 000 USDT to 60 000 USDT while your strategy still places 2 USDT buy orders, the amount that used to purchase 0.0001 BTC now buys only 0.000033 BTC, which is below the 0.0001 BTC minimum.Published on Jun 16, 2025Updated on Dec 1, 2025Product documentationHow do I buy crypto with debit cards?
You can skip this step if you have already added a card Provide your card details to add your debit card, then select Next Provide your billing address, then select Next Complete the debit card verification process Note: you'll have 60 minutes to complete your debit card verification before completing your order.Published on Sep 13, 2024Updated on Feb 19, 2026FAQ5Spot cost price
Average cost price Average cost price = 3000 PnL = (4000-3000)*1 = 1000 PnL Ratio = (4000 - 3000)/3000 * 100% = 33.3% Cumulative Cost Price Cumulative Cost Price = (2*3000 - 1*3500)/1 = 2500 PnL = 4000*1 - 2*3000 + 1*3500 = 1500 PnL Ratio = 1500 / (2*3000 - 1*3500) * 100% = 60% Scenario 3:On Day 3, you buy 1 more ETH at a price of 4000, and the last price is now 4500.Published on Jun 17, 2022Updated on Nov 6, 2025Product documentationHow to set up an OKX Signal Trading bot with TradingView
By following these specifications, your order on OKX will align precisely with your intended TradingView strategy. { "id": "{{strategy.order.id}}", "action": "{{strategy.order.action}}", "marketPosition": "{{strategy.market_position}}", "prevMarketPosition": "{{strategy.prev_market_position}}", "instrument": "{{ticker}}", "signalToken": "********", //enter the signalToken for your signal "timestamp": "{{timenow}}", "maxLag": "60", "investmentType": "base", "amount": "{{strategy.order.contracts}}"Published on Aug 30, 2023Updated on Dec 3, 2025Product documentationLas Vegas GP 2025 Poker Chip Campaign Terms and Conditions
Sub-accounts will not be eligible to participate or receive any rewards.Reward description: Tier 1: Each eligible attendee who completes the poker chip number validation process and passes OKX’s advanced identity verification (each an "Eligible Participant") will receive $60 in BTC. Note $10 in BTC is OKX's standard new user reward that will immediately be sent to your OKX wallet.Published on Nov 18, 2025Updated on Nov 19, 2025FAQHow to transfer crypto from Coinbase to OKX?
Proof of reserves: OKX maintains a 1:1 reserve of all account assets on our platform and periodically performs global proof of reserves reports aimed at generating greater transparency in the assets held on our exchange. 300+ coins available: With more than 300 cryptocurrencies, of which 60 are euro-based trading pairs, the opportunities are endless. For beginners and pro's: The OKX app offers a very simple buy and sell interface for beginners.Published on Jun 19, 2025Updated on Jun 26, 2025FAQ6Introduction to Trading bot Mode
Now the market cap proportion of each crypto are 60% : 24% : 16%. The BTC deviation rate ≥ 10%, rebalancing is triggered, so the Smart Portfolio bot will automated sell 0.83334 BTC, buy 2.5 ETH and 5 SOL, to remain the proportion unchanged. After this rebalancing, you will hold 4.16666 BTC (market cap 6,250 USDT), 7.5 ETH (market cap 3,750 USDT),25 SOL (market cap 2,500 USDT), which the ratio is same as initial BTC | 50%; ETH | 30%; SOL | 20%.Published on Jan 9, 2023Updated on Jul 29, 2025Product documentationPortfolio margin mode: cross-margin trading (Risk Unit Merge)
IV = 50%, after shock IV = 75% or 25%) 30 days 25 35 60 days 20 25 Note: We have changed the assets in tier 2.Published on Dec 3, 2024Updated on Dec 4, 2025Product documentation
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