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How do I use a physical security key to protect my account?
One-time CAPTCHA-based authentication Similar to other traditional authenticators (for example, Google Authenticator or Microsoft Authenticator), which generates time-based one-time passwords (TOTP).Published on Jan 10, 2025Updated on Feb 12, 202617,322Spot grid bot FAQ
This is normal and can happen in two main situations: Base Currency or Base + Quote Currency investment: If you invested in base currency or both base and quote currencies, the SELL order may be placed first to sell some of the base currency, followed by the BUY orders to complete the grid levels. This is a standard part of the process and doesn't indicate any issue.Published on Aug 28, 2025Updated on Jan 22, 202615What is DEX Boost and how do I participate?
Boost trading volume Boost trading volume is based on your DEX trading activity over the past 10 days. All DEX trades use a base coefficient of 0.85. If your transaction involves Boost coins (refer to the Boost leaderboard), you can enjoy an additional specific multiplier bonus. You can determine the multiplier based on the indicators on the Boost leaderboard.Published on Dec 13, 2025Updated on Jan 29, 2026What's the Spot Grid bot and how do I use it?
This will result in the bot placing buy limit orders to buy the Base currency. Base currency – you invest in the base currency (for example, BTC if you're trading BTC/USDT). This will result in the Bot placing sell limit orders for the Base currency. Combination of Base and Quote currencies – You invest using both the base and quote currencies (for example, BTC and USDT for BTC/USDT). This will result in the Bot placing both limit buy and limit sell orders.Published on Oct 3, 2025Updated on Nov 17, 20257How long does it take for a deposit to be completed?
Bundle verification: if you choose to transact on a Layer 2 network (such as Optimism, Base, or Arbitrum One), the transaction will be verified on Layer 2 and then bundled with other transactions as a single bundle for verification on Layer 1.Published on Oct 17, 2024Updated on Jan 1, 2026394General X Drops Campaign Terms and Conditions
Valuation: The value of the Crypto Balance will be converted to USD based on the real-time token price at the time of the snapshot(s).3.3. Daily Snapshot and Distribution Snapshot Timing: Your eligible asset value is based on a portfolio snapshot taken at a random time during the final hour before each drop. (the "Snapshot Period").Published on Feb 12, 2026Updated on Mar 3, 2026X Layer upgrade and OKT/OKB asset handling FAQ
The platform will automatically convert your OKT to OKB based on the average closing prices between July 13 and August 12, 2025.The current price of OKB is relatively high. Why not exchange OKB for OKT at this price? Starting from August 15, 2025, OKT held by users will be automatically converted to an equivalent amount of OKB based on the average closing prices of OKB and OKT on the platform from July 13 to August 12, 2025.Published on Aug 13, 2025Updated on Jan 29, 202625Why can't I join or claim rewards from a campaign?
Your account may be temporarily restricted from joining certain campaigns based on campaign-specific eligibility terms or platform rules. You can continue to use other features on the platform as usual, including trading, deposits, and more. You may click the button below to request review eligibility.What could be affecting my campaign eligibility? Campaign eligibility is determined by system checks to ensure fairness and platform security.Published on Jun 10, 2025Updated on Mar 17, 202614,101How do I start trading cryptocurrency on OKX with Smart Trading?
After directly integrating with TradingView and aligning the trading signals with your preferred strategy and risk tolerance, trades will then be made automatically based on your pre-planned inputs. This gives crypto traders the benefit of employing their crypto market knowledge and saving time with trade automation. It's important to keep in mind that trading based on predetermined signals can have both upsides and downsides.Published on Apr 7, 2024Updated on Oct 15, 2025713.1M+ $SENT X Drops campaign terms and conditions
Valuation: The value of the Crypto Balance will be converted to USD based on the real-time token price at the time of the snapshot(s).3.3. Daily Snapshot and Distribution Snapshot Timing: OKX will take a daily snapshot of the user's total eligible crypto assets held in their account between 23:00 - 24:00 UTC+0 (the "Snapshot Period").Published on Feb 4, 2026Updated on Feb 5, 20268M $SPACE Drops Campaign Terms and Conditions
The Campaign allows eligible users to join and earn rewards in the form of specific tokens (the "Reward Token") based on their eligible crypto asset holdings.2.Published on Jan 27, 2026Updated on Jan 27, 20261.25M $FOGO X Drops Campaign terms and conditions
Valuation: The value of the Crypto Balance will be converted to USD based on the real-time token price at the time of the snapshot(s).3.3. Daily Snapshot and Distribution Snapshot Timing: OKX will take a daily snapshot of the user's total eligible crypto assets held in their account between 8 AM PST and 8:30 AM PST (the "Snapshot Period").Published on Jan 8, 2026Updated on Jan 16, 2026500k $BREV campaign terms and conditions
Valuation: The value of the Crypto Balance will be converted to USD based on the real-time token price at the time of the snapshot(s).3.3. Daily Snapshot and Distribution Snapshot Timing: OKX will take a daily snapshot of the user's total eligible crypto assets held in their account between 8 AM PST and 8:30 AM PST (the "Snapshot Period").Published on Jan 8, 2026Updated on Jan 8, 2026450k XPL - X Drops Campaign Terms and Conditions
Valuation: The value of the Crypto Balance will be converted to USD based on the real-time token price at the time of the snapshot(s).3.3. Daily Snapshot and Distribution Snapshot Timing: OKX will take a daily snapshot of the user's total eligible crypto assets held in their account between 10 AM-10:30 AM (the "Snapshot Period").Published on Dec 16, 2025Updated on Dec 16, 20251.5M $NIGHT X Drops campaign terms and conditions
Valuation: The value of the Crypto Balance will be converted to USD based on the real-time token price at the time of the snapshot(s).3.3. Daily Snapshot and Distribution Snapshot Timing: OKX will take a daily snapshot of the user's total eligible crypto assets held in their account between 4:00 - 5:00 UTC+0 (the "Snapshot Period").Published on Dec 11, 2025Updated on Jan 8, 2026