All
FAQ
Announcements
Product documents
Tax Center General FAQ
What is Form 1099-DA? Form 1099-DA is a new IRS tax form for digital asset brokers. Starting with the 2025 tax year, OKX is required to issue this form to report sales, trades, or exchanges of digital assets to both you and the IRS.What transactions trigger a Form 1099-DA? You will receive a 1099-DA if you engage in any of the following taxable events: Crypto to Fiat: Selling crypto (like...Published on Nov 25, 2024Updated on Feb 13, 202614General X Drops Campaign Terms and Conditions
Platform Rules and General Terms Acceptance of Terms: By participating in this Campaign, users agree to these Terms and Conditions, Product terms and conditions (X Drops Club Terms and Conditions), as well as the OKX Terms of Service and Policy for the entity with which they onboarded as a customer. Sub-Accounts: Participation is restricted to the main account only.Published on Feb 12, 2026Updated on Mar 3, 2026How do I make a deposit? (app)
XRP) generates a tag/memo, usually a string of numbers. You need to enter the deposit address and tag/memo when depositing. Otherwise, you'll lose your assets. Click here to learn more about how to deposit crypto with a tag/memo.Published on Sep 1, 2024Updated on Oct 15, 202586How do I share order parameters?
This feature allows you to generate a shareable link or a visual representation of your order. Choose your sharing method: you'll have the option to: Copy a shareable link: ideal for sending the details via chat, email, or social media. Download an image of the order details: useful for sharing in discussions, forums, or presentations. Share with your peers: once you’ve generated the order details, send the link or image to your trading group, mentor, or peers.Published on May 7, 2025Updated on Sep 10, 20254Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
The combination coefficients are also generated using the Merkle root as a random source. For example, if we want to prove that p0(x), p1(x) and p2(x) are not more than D degrees, we can generate 2 random coefficients from the Merkle root generated in number 3, and calculate the linear-polynomial l(x) as: k0 = hash(root + "0") k1 = hash(root + "1") l(x) = k0 * p0(x) + k1 * p1(x) + p2(x) If l(x) could be proved to be not more than D degree, then the chance that the degree of any 6.Published on May 10, 2023Updated on Sep 8, 2025179How do I download my account statements?
Select Generate to view the statement Once the statement is ready, you can select Download to download the statement The statement might take some time to generate.Published on Nov 6, 2024Updated on Apr 1, 202674My phone isn't working, what should I do?
You can do it in your device's general settings: Android: Settings > General Management > Date and time > Automatic date and time iOS: Settings > General > Date & Time > Set Automatically Sync your mobile phone and desktop times Clear OKX mobile app cache or desktop browser cache and cookies Try entering codes on different platforms: OKX website in desktop browser, OKX website in mobile browser, OKX desktop app, or OKX mobile app If this doesn't help, you'll need to change your phone number.Published on Aug 1, 2024Updated on Jan 27, 20267How do I earn USDG?
You can: Earn weekly rewards automatically: Your USDG balance compounds, generating consistent passive earnings. Trade on our platform: Buy, sell, or swap USDG for other cryptocurrencies instantly on the platform. Borrow against USDG: Use USDG as collateral to access liquidity through our lending features.Do I need to stake USDG to earn rewards? No. USDG doesn’t require staking or locking your funds. As long as your USDG balance is in your account, it will automatically generate yield.Published on Aug 29, 2025Updated on Mar 13, 202626How do I find my deposit address and tag/memo/comment?
Select the crypto asset and corresponding network Under the deposit details section, select Address In the regular address section, select Generate new address Note: you can generate up to 20 addresses. Once generated, the addresses can't be deleted. Note: Copy the deposit address and tag/memo/comment, paste it on the withdrawal page of the platform of your choice and follow the instructions to complete your deposit.Published on Aug 22, 2023Updated on Apr 2, 202668,198How do I use a physical security key to protect my account?
One-time CAPTCHA-based authentication Similar to other traditional authenticators (for example, Google Authenticator or Microsoft Authenticator), which generates time-based one-time passwords (TOTP).Published on Jan 10, 2025Updated on Feb 12, 202617,803How do I make a deposit? (web)
Some crypto (for example, XRP) generates a tag/memo which is usually a string of numbers. You need to enter both the deposit address and tag/memo when you're depositing. Otherwise, you'll lose your assets. Click here to learn more about how to deposit crypto with a tag/memo.Published on Aug 13, 2023Updated on Apr 2, 20267,563TradingView Subscription Codes – Terms and Conditions
Codes are generally applicable for new TradingView subscriptions or for upgrading/extending existing active TradingView plans, subject to TradingView's standard promotional policies.1.4. Terms Related to Coupon Codes: Coupon codes are provided directly by TradingView to OKX (the Distributor) for distribution in specific campaigns. Each code is unique and designated for a single eligible user.Published on Jul 23, 2025Updated on Sep 9, 20253How do I manage my tax account and documents?
Once generated, you can also download your full Transaction History for use with software like TurboTax. Navigate to the Tax Center by entering via the Menu optionWhy does my tax form show a different date than my local records? OKX uses Coordinated Universal Time (UTC) for all tax reporting. A transaction occurring late on December 31 in the US might be recorded as January 1 UTC and will appear on the following year’s tax form.How do I update my SSN or Taxpayer ID?Published on Nov 4, 2025Updated on Feb 13, 2026How do I verify OKX's ownership and balance of the wallet address?
/VerifyAddress --por_csv_filename=okx_por_20221122.csv Windows: VerifyAddress.exe --por_csv_filename=okx_por_20221122.csv Note: if you are using Mac and encounter "cannot open the tools because the developer can't be verified", please go to System preferences > Security&Privacy > General > Click the lock to make changes > Allow apps downloaded from App Store and identified developers If the verification is passed, the terminal will return "Verify address signature end, all address passed" "VerifyPublished on Sep 26, 2023Updated on Jan 26, 2026996Trading Bot Marketplace FAQ
Revenue generation: the marketplace can generate additional revenue for us through commissions on bot transactions and subscriptions, contributing to the platform's financial health and sustainability. In conclusion, the Trading Bot Marketplace on our platform is a pivotal feature that caters to a diverse audience, simplifies the trading process, and can enhance the overall user experience.Published on Jun 13, 2024Updated on Jan 2, 202651