All
FAQ
Announcements
Product documents
Why is my OKX app not working?
Restart your phone or tablet. Check the App Store or Google Play for updates. Install any available updates before opening the app again. Many app crashes are fixed through regular updates and bug patches.2. Check your internet connection Connectivity issues can prevent apps from loading.Published on 16 Mar 2026Updated on 27 Mar 2026FAQHow do I create passkeys? (web)
Select one of the available options to create your passkey: Create with this device Use another device or physical keyCreate with this device Select This Device and complete the biometric authentication/PIN code on your deviceUse another device or physical key Select USB security key Insert your security key and follow the instructions to create your passkey Select A different device Scan the QR code using your mobile device or tablet's native QR code scanner and complete the authentication on yourPublished on 16 Aug 2023Updated on 29 Jan 2026FAQ4,253
Showing 1-2 of 2 articles