All
FAQ
Announcements
Product documents
World Cup VIP Exclusive Gift Set FAQ
For more information, go to okx.com © 2026 OKX. All rights reserved.Published on Dec 19, 2025Updated on Mar 26, 2026304OKX Sub-Affiliate link rules
Links created on or after January 1, 2026 will be assessed from the fourth calendar month upon link creation. Note: Links created before January 1, 2026, will continue to be assessed starting from the first day of the third calendar month after the link is created. Examples: A link created on August 1, 2026 will be assessed starting from November 1, 2026, and subsequently on the 1st day of each calendar month.Published on Sep 28, 2023Updated on Mar 16, 2026647How do I use Dual Investment?
Early redemption is available for all pairs and products, except for ETH/BTC. 3. When can I redeem my Dual Investment order? All your Dual Investment products can be redeemed as early as the moment interest started to accrue, and as late as one hour before the product’s expiration time.Published on Aug 18, 2023Updated on Mar 4, 202665X Layer upgrade and OKT/OKB asset handling FAQ
OKTChain will continue operating until January 1, 2026. Before this date, you can deposit OKT to the platform at any time. Deposited OKT will be automatically converted to OKB based on the same average closing price rules.How are other on-chain assets on OKTChain handled? OKTChain will continue operating until January 1, 2026. You should manage and withdraw other on-chain assets before this date.How do I exchange OKT from a cold wallet for OKB?Published on Aug 13, 2025Updated on Jan 29, 202627What’s an on-chain withdrawal address?
Due to a system upgrade, deposit addresses for some cryptocurrencies were updated on March 27, 2025. Please note the following: The original deposit address can still be used for a limited time, and funds sent to the original address won’t be lost. To ensure a smoother and safer deposit experience, we strongly recommend updating the allowlist address on your external wallet or exchange within 3 months and using the new address going forward.What’s an on-chain withdrawal?Published on Aug 22, 2023Updated on Feb 3, 202686How can I do spot trading with the Jupyter Notebook?
15.1 For the last 7 days For more information on how to access the order history for the last 7 days, please read our dedicated guide. 1 result = tradeAPI.get_orders_history( 2 instType="SPOT" 3 ) 4 print(result)15.2 For the last 3 months For more information on how to access the order history for the last 3 months, please read our dedicated guide. 1 result = tradeAPI.get_orders_history_archive( 2 instType="SPOT" 3 ) 4 print(result)16.Published on Sep 29, 2023Updated on Sep 10, 2025544What are the rules for P2P order cancellation?
User types Conditions that trigger the restrictions New OKX users: Completed less than 3 P2P trading orders since registration (including both buy order and sell order) More than 5 cancellations before payment on the same day, or more than 3 cancellations after selecting Payment Completed Old OKX users: Completed 3 or more P2P trading orders since registration (including both buy order and sell order) More than 3 cancellations before payment on the same day, or more than 1 cancellation after selectingPublished on Aug 16, 2023Updated on Mar 24, 20261,764OKX x McLaren NFT Sweepstakes Terms & Conditions
Mints for each Entry Period are open at the times listed in Sections 3-4. In other words, all eligible participants receive an NFT with its rarity to be determined. From there, all eligible participants who minted an NFT will be entered into a computer-generated program for the selected number of prizes for that Entry Period, as provided in Section 7. The odds of winning a prize depend on the number of eligible participants who mint an NFT for a particular Entry Period.Published on Apr 25, 2024Updated on Sep 8, 2025607How do I transfer funds in Pay?
Unhosted wallet: OKX Wallet, MetaMask, Trezor, etc. 3. Select the network > Paste or scan the recipient's address > Next 4. Select the crypto > Enter the amount > Transfer > Preview 5. Select Send > Complete the verification If you want to learn more about Pay, visit here.Published on Apr 28, 2025Updated on Mar 28, 2026What are the reasons for my spot copy trade order fail?
Tier Trading pair Minimum order amount (Based on September 2023 data) Maximum order value (Based on September 2023 data) Tier 1 OKB-USDT 0.1 OKB 4-5 USDT Tier 2 BTC-USDT 0.00001 BTC 2-3 USDT Tier 3 ETH-USDT 0.001 ETH 1-2 USDT Tier 4 LTC-USDT、XRP-USDT、DOGE-USDT 0.01 LTC, 1 XRP, 10 DOGE 0.5-1 USDT Tier 5 BCH-USDT、SOL-USDT 0.001 BCH, 0.01 SOL 0.1-0.5 USDT Note: the data in this table is from September 2023. Minimum order values may change with time and crypto price.Published on Oct 13, 2023Updated on Feb 9, 202669What is the New User Full Rebate Program?
Users from the following countries or regions (subject to verification information) may not be eligible to participate in this campaign: please refer to clause 3 of OKX's risk and compliance disclosure.Published on Mar 16, 2026Updated on Mar 30, 2026How to claim my RL OKXclusive Pass?
[2] Click Claim for free [3] Click Submit details, and enter your personal info to submit [4] RL OKXclusive Pass will appear in your wallet in a minute [5] Go back to home > Click My assets > NFTs to view your OKXclusive Pass Terms and Conditions Rolling Loud Music Festival Promotion Mint a Rolling Loud NFT on OKX Wallet and get an exclusive NFT that unlocks access to the Rolling Loud Music Festival and other perks. It is free, create a wallet, verify age, and claim the ticket.Published on Apr 5, 2023Updated on Sep 12, 202537What should I do if I mistakenly withdraw crypto via the wrong network?
Log in to your OKX exchange account, and select Assets > Deposit Opening Deposit page from Assets 3. Find the crypto and network that you've wrongly transferred, and Copy the deposit address. For example, if you previously mistakenly selected ETH network for USDT, in this case, you should select USDT-ERC20 Select Copy to copy the deposit address 4.Published on Mar 17, 2023Updated on Jan 26, 20265,512How do I use the block function in P2P trading?
Select Block if you no longer wish to trade with the user 3. A pop-up window with reasons for blocking will appear on the screen. Select your reason and select OK. 4. Once confirmed, the user will be blocked. You can't place orders or communicate with this user until you unblock them.Published on Aug 11, 2023Updated on Mar 24, 2026250How do I access my rewards on Pay?
If you deposit 2,400 USDG at 10:00 on Day 1: Day 2 reward: 0 (the minimum balance on Day 1 was 0) Day 3 reward: 2,400 × (0.05 / 365) Example 2: Adding to an existing balance If you already have 1,000 USDG and add 2,400 USDG on Day 1: Day 2 reward: 1,000 × (0.05 / 365) Day 3 reward: 3,400 × (0.05 / 365)4. How can I pause/opt out? You can pause your rewards at any time, and they’ll stop accruing right away.Published on Apr 28, 2025Updated on Mar 26, 202657