Currently, OKX has implemented technical optimizations: if an abnormal mobile environment is detected, you will only receive a security alert instead of the app crashing. You are advised to address any issues in your device environment to ensure that the OKX app is used in a secure environment, helping to prevent potential asset theft or loss.What is an anomaly in your device's operating environment?

RPC stands for remote procedure call, which is a protocol that lets your OKX Wallet communicate with a specific blockchain network. By adding a custom RPC, you can manually connect to different networks (like a testnet or a custom EVM-compatible chain) that aren’t preloaded in the wallet. This is especially useful for developers or users exploring new or lesser-known chains. Custom RPCs allow you to manually connect your OKX Web3 Wallet to a blockchain network that isn’t supported by default.

OKX Security Assistant performs in-depth detection of your device environment and identifies risk types that are closely related to asset security, such as: Remote control or trojan-related behavior Malicious processes running in the background When a risk item is detected, a pop-up alert will appear. If the risk persists, the alert may reappear periodically until you take action or choose to ignore it.How do I use OKX Security Assistant?

If you work remotely or from home, kindly select Remote and enter your actual physical work location in the work location field.Political Exposed Person (PEP) Information Questionnaire To comply with compliance and regulatory requirements, OKX may send you a Politically Exposed Person (PEP) information questionnaire. Kindly select and submit answers based on your actual situation.

Scan and upload your files Personal documents, ID images, PDFs, and wallet backups may be silently accessed and sent to remote servers. Remotely control your device Hackers may operate your computer as if they were sitting in front of it, without your awareness. Disable your antivirus software To avoid detection, some malware turns off your security tools or blocks software updates.

With a visual, shareable VIP badge system, the program fosters a sense of exclusivity and honor, allowing users to showcase their status within our community. This guide will cover everything you need to know about how the VIP system works, how to qualify, and the benefits you’ll unlock along the way.Why should I join this program? Lower fees: enjoy discounted maker and taker fees across all markets.. View full fee schedule here.

These emails commonly try to create a sense of urgency or temptation, for example asking you to “verify your account immediately,” “update your information,” or “claim a reward.”How do I identify a phishing email? Here are a few simple checks that can help you quickly determine whether an email is genuine:1. Check the sender's email address This is one of the quickest ways to identify a suspicious email, OKX uses a set of official email domains. You can view all official contact channels here.

These phishing messages are crafted to look official and may contain urgent alerts.Scammers use these tactics to create a sense of urgency and panic, pushing users to act quickly without verifying the information.What are the common scam tactics? Impersonation tactics: Fraudsters may use the official OKX name to appear legitimate. Common scam messages: Messages claiming account issues, reward collection, or security verification designed to lure users.

I submitted an RFQ on the demo environment and have not received any quotes. How do I get a quote for my RFQ? The most likely reason you wouldn't have received a quote on demo trading is because the counterparty(ies) you've selected isn't checking or responding. To ensure the demo environment provides a valuable learning experience, OKX has created a pricing bot named WAGMI who will automatically respond to any RFQs sent in demo trading.

This makes it an ideal environment for beginner traders to learn the ropes and gain experience before trading with real funds. Testing trading strategies: demo trading provides traders with a platform to test and refine their trading strategies without the risk of losing money. Improved confidence: by practicing in a simulated trading environment, traders can gain confidence in their decision-making skills and strategies before entering the real markets.

When entering the verification code and completing facial verification, please ensure both steps are performed in the same IP network environment. If the network environment differs between the web and app, to complete the process more smoothly (such as resetting your password), we recommend performing the operation directly in the app. Depending on your country and available choices, you may need to take certain steps in order to authorize your device.

Judicial restrictions To create a compliant and secure trading environment, OKX actively cooperates with law enforcement agencies across different countries and regions in response to lawful assistance requests. Upon receiving a freezing request from a law enforcement agency, we will restrict part or all account functions and freeze assets in accordance with the request.

A thoughtfully selected color theme is essential for creating a comfortable and efficient trading environment, especially during extended trading sessions. It not only enhances visual comfort by reducing eye strain but also improves the clarity of critical data, enabling you to focus better and make informed decisions. Recognizing the importance of personalization, our platform provides you with the flexibility to tailor the color scheme according to your preferences or surroundings.

Set up your development environment: use programming languages like Python, JavaScript, or others to create your trading bot. Connect to the API: utilize OKX’s API documentation to connect your bot to the exchange. Develop and test your strategy: write your trading logic, backtest it with historical data, and test in a simulated environment. Deploy and monitor: once satisfied with the performance, deploy the bot and monitor its activity regularly.

We encourage our users to exhibit professional courtesy in discussing and attempting to resolve these matters in order to foster an environment of trust and respect between parties on the platform.What happens if I've made a trade error and my counterparty is anonymous? In this case, please reach out to your account manager or our support team. We will then explain your situation on your behalf to the counterparty while respecting their desire to remain anonymous and work towards a solution.