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Tradeback voucher FAQ
If you activate a new voucher, your currently activated voucher will be de-activated. De-activated vouchers can no longer be used. Select the Activate button to activate your voucherHow do I check which trades are eligible? In each tradeback voucher, click on the Information icon (i) to check the voucher details. In the Voucher details section, we display the eligible trading products and base currencies.Published on Nov 6, 2025Updated on Jan 20, 2026FAQ36How do I modify TP/SL?
It displays all your current open positions Select the position to modify: find the position you want to modify.Published on Jun 13, 2024Updated on Sep 10, 2025FAQ33USDⓈ contract FAQ
Q: How does the system respond if USDC experiences a de-peg? The system will monitor the exchange rate fluctuations of stablecoins such as USDC. If there is a risk of depegging, the function to convert USD liabilities to USDC liabilities will be suspended. At the same time, the platform will activate emergency mechanisms, such as using the risk reserve fund to cover part of the risk. Q: Is USDG exposed to de-peg risk as well?Published on Oct 17, 2025Updated on Mar 31, 2026FAQ4OKX to modify delivery time of pre-market futures for HMSTR crypto
OKX is pleased to announce that the pre-market futures for HMSTR will be delivered after the crypto is listed for spot trading on September 26, 2024. The exact schedule will be announced separately. Current details are as follows: Delivery time Pre-market contracts will be delivered 3 hours after the crypto is listed on the spot market, and the delivery price will be calculated 2 - 3 hours after...Published on Sep 3, 2024Updated on Feb 9, 2026AnnouncementsHow do I modify my collection's information on the EVM network?
If you would like to modify your Ordinals collection, you can refer to this article for guidance.Published on Jun 7, 2024Updated on Oct 23, 2025FAQ38Important updates to payment methods in: COP, ARS, MXN and PEN
PEN A new dedicated "CCI number" field will be added for several payment methods: Bank transfers, Interbank, Scotiabank Peru, and Banco de Credito. Please update your 20-digit "CCI number" to continue using these payment methods seamlessly. 4. ARS A new validation rule (numbers 0-9 only, length: 22) will be applied to the "CBU/CVU" field for all ARS payment methods that include it.Published on Dec 10, 2025Updated on Dec 19, 2025AnnouncementsOKX will list POR, ARG, MENGO for spot trading
Flamengo, a Brazilian sports club based in Rio de Janeiro, established themselves as one of Brazil's most successful sports clubs in the 20th century during the era of state leagues in Brazil. Flamengo is the most popular club in Brazil, with over 40.2 million supporters as of 2020. It is also Brazil's richest and most valuable football club.Published on Sep 23, 2022Updated on Nov 17, 2025AnnouncementsDisabling cloud sync on your authenticator app
Please check your profile settings and ensure that you don't enable it in the app settings while using Microsoft Authenticator. iOS: Open Microsoft Authenticator, select Settings, and toggle iCloud Backup off. Android: Open Microsoft Authenticator, select the More button in the upper right corner, select Settings, and toggle Cloud Backup off.Install the authenticator app on a separate device (optional) For added security, install your authenticator app on a device without the OKX app installed.Published on May 12, 2023Updated on Apr 2, 2026FAQ4,558How do I use a physical security key to protect my account?
., Google or Microsoft), losing access to the account could expose the authenticator.Published on Jan 10, 2025Updated on Feb 12, 2026FAQ17,783How do I link an authenticator app?
If Microsoft Authenticator isn't available in the app store on your device, try installing one of the app stores listed above first, then download it from there.How to link the authenticator app to your OKX account? Once the app is downloaded, you'll need to link it to your OKX account.Published on Aug 29, 2023Updated on Apr 2, 2026FAQ16,006Common issues with authenticator apps
OKX now support various authenticator apps, including Google Authenticator, Microsoft Authenticator, Authy Authenticator, and others. If you are unable to access Google Authenticator app, please consider using Microsoft authenticator app. You may choose and install the authenticator app that best suits your needs.2. How do I download an authenticator? (Android) You can go to the authenticator linking page and select the small gray text at the bottom labeled Google Authenticator to download it.Published on Feb 17, 2025Updated on Feb 3, 2026FAQ19How do I set up indicators on the chart?
Yes, indicators are compatible with all chart types on our platform.Can I modify the existing indicators? Yes, you can modify pre-existing indicators from the Indicators library to create customized versions that match your preferences.Published on Nov 30, 2024Updated on Sep 10, 2025FAQ14OKX take profit and stop loss optimisation
Optimisation #1: Modify take profit / stop loss orders anytime, anywhere Modify any TP/SL parameters: You can now modify your existing take profit and stop loss orders in real-time. You can adjust the price levels, quantities, and other key parameters to adapt to changing market conditions, ensuring their strategies remain aligned with market movements.Published on Jun 19, 2023Updated on Nov 17, 2025AnnouncementsSupplementary information for the upgrade on closing and TP/SL orders for futures and perpetual contracts
Optimization #3: Modify your TP/SL orders anytime, anywhere Modify your TP/SL more efficiently: Instead of canceling the current TP/SLs and placing new orders, you can easily modify the current TP/SL price, amount, and other important configurations. This allows you to adapt your strategy with ease and efficiency during market swings. OKX June 21, 2023 UTCPublished on Jun 21, 2023Updated on Nov 17, 2025AnnouncementsHow do I manage my collection on OKX Marketplace?
Modifying information of your collection Updating your collection information on OKX Marketplace is straightforward. Log in to your account, find your listed collection, make the changes, and save. Your updated collection details will reflect instantly for potential buyers to see. For more information, you can always refer to this article to find out more about modifying your collection.Published on Jun 7, 2024Updated on Jan 26, 2026FAQ2,483